Analyzing the influence of store atmospherics on younger generation in apparel retail market with an extended S-O-R model

키워드

참고문헌 (47)

1. Ali, F., "The effect of physical environment on passenger delight and satisfaction : Moderating effect of national identity", Tourism Management, 57, pp.213~224 (2016)[DOI]
2. Ang, S. H., "The mediating influence of pleasure and arousal on layout and signage effects : Comparing more and less customized retail services", Journal of Retailing and Consumer Services, 4(1), pp.13~24 (1997)[DOI]
3. Areni, C. S., "NA - Advances in consumer research (Vol. 20)", pp.336~340 (1993), Association for Consumer Research
4. 백은수, "An exploratory study on visual merchandising of an apparel store utilizing 3D technology", Journal of Global Fashion Marketing, 6(1), pp.33~46 (2015), 한국마케팅과학회[DOI]
5. Baker, J., "The influence of store environment on quality inferences and store image", Journal of the Academy of Marketing Science, 22(4), pp.328~339 (1994)[DOI]
6. Berman, B., "Retail management: A strategic approach" (1992), Macmillian Publishing Company
7. Bitner, M. J., "Servicescapes: The impact of physical surroundings on customers and employees", Journal of Marketing, 56(2), pp.57~71 (1992)[DOI]
8. Campbell, J. M., "Sign of the times : Testing consumer response to local food signage within a casual dining restaurant", Journal of Retailing and Consumer Services, 21(5), pp.812~823 (2014)[DOI]
9. Chang, H. J., "Application of the Stimulus-Organism-Response model to the retail environment: The role of hedonic motivation in impulse buying behavior", The International Review of Retail, Distribution and Consumer Research, 21(3), pp.233~249 (2011)[DOI]
10. Chebat, J. C., "Impact of ambient odors on mall shoppers’ emotions, cognition, and spending : A test of competitive causal theories", Journal of Business Research, 56(7), pp.529~539 (2003)[DOI]
11. Chebat, J. C., "Colors and cultures : Exploring the effects of mall décor on consumer perceptions", Journal of Business Research, 60(3), pp.189~196 (2007)[DOI]
12. Chen, H. S., "The effect of atmosphere on customer perceptions and customer behavior responses in chain store supermarkets", African Journal of Business Management, 5(24), pp.10054~10066 (2011)[DOI]
13. 추호정, "Visual merchandising strategies for fashion retailers", Journal of Global Fashion Marketing, 6(1), pp.1~3 (2015), 한국마케팅과학회[DOI]
14. Dennis, C., "New insights into the impact of digital signage as a retail atmospheric tool", Journal of Consumer Behaviour, 11(6), pp.454~466 (2012)[DOI]
15. Dennis, C., "The mediating effects of perception and emotion : Digital signage in mall atmospherics", Journal of Retailing and Consumer Services, 17(3), pp.205~215 (2010)[DOI]
16. Gilboa, S., "Store environment, emotions and approach behaviour: Applying environmental aesthetics to retailing", The International Review of Retail, Distribution and Consumer Research, 13(2), pp.195~211 (2003)[DOI]
17. Hair, J. F, "Multivariate data analysis" (1998), Prentice Hall
18. Iberahim, H., "Visual merchandising and customers’ impulse buying behavior : A case of a fashion specialty store", International Journal of Service Management and Sustainability, 4(1), pp.1~24 (2020)[DOI]
19. Im, H., "An exploration of the cognitive-affective model of satisfaction in a shopping context : A test of competing models", The Service Industries Journal, 31(13), pp.2273~2288 (2011)[DOI]
20. Fatema Kawaf, "Online shopping environments in fashion shopping: An S-O-R based review", The Marketing Review, 12(2), pp.161~180 (2012), Westburn Publishers[DOI]
21. Kim, H. C., "Understanding airline travelers’ perceptions of well-being : The role of cognition, emotion, and sensory experiences in airline lounges", Journal of Travel & Tourism Marketing, 33(9), pp.1213~1234 (2016)[DOI]
22. 김수연, "Configurations of cognitive and affective responses forming customer attitudes toward a luxury brand", Journal of Global Scholars of Marketing Science(마케팅과학연구), 31(4), pp.598~613 (2021), 한국마케팅과학회[DOI]
23. Kumar, A., "The store-as-a-brand strategy : The effect of store environment on customer responses", Journal of Retailing and Consumer Services, 21(5), pp.685~695 (2014)[DOI]
24. Lazaris, C., "Effects of Increased Omnichannel Integration on Customer Satisfaction and Loyalty Intentions", International Journal of Electronic Commerce, 25(4), pp.440~468 (2021)[DOI]
25. Lazarus, R. S., "Cognition and motivation in emotion", American Psychologist, 46(4), pp.352~367 (1991)[DOI]
26. Danielle Lecointre-Erickson, "The role of brick-and-mortar exterior atmospherics in post-COVID era shopping experience: a systematic review and agenda for future research", Journal of Strategic Marketing, pp.1~15 (2021), Informa UK Limited[DOI]
27. Lin, I. Y., "Evaluating a servicescape : The effect of cognition and emotion", International Journal of Hospitality Management, 23(2), pp.163~178 (2004)[DOI]
28. Lin, J. S. C., "The influence of service environments on customer emotion and service outcomes", Managing Service Quality : An International Journal, 21(4), pp.350~372 (2011)[DOI]
29. Massicotte, M. C., "Effects of mall atmosphere on mall evaluation : Teenage versus adult shoppers", Journal of Retailing and Consumer Services, 18(1), pp.74~80 (2011)[DOI]
30. Mehta, D., "Impact of visual merchandising on consumer behavior: A study of furniture outlets", Universal Journal of Management, Horizon Research Publishing Corporation, 2(6), pp.207~217 (2014)[DOI]
31. Mishra, H. G., "Impact of store atmospherics on customer behavior : Influence of response moderators", Journal of Business & Management, 20(1), pp.45~66 (2014)[DOI]
32. Morrison, M., "In search of the right in-store music", Business Horizons, 46(6), pp.77~ (2003)[DOI]
33. Pérez-Rivera, M. M., "Managing information in servicescapes to affect consumers’ emotions and purchase intention", Proceedings of the 2000 Academy of Marketing Science (AMS) Annual Conference, pp.80~85 (2015)
34. Petruzzellis, L., "Paradoxical effects of famous music in retail venues", Journal of Consumer Behaviour, 17(2), pp.161~174 (2018)[DOI]
35. Pham, M. T., "Affect monitoring and the primacy of feelings in judgment", Journal of Consumer Research, 28(2), pp.167~188 (2001)[DOI]
36. Quartier, K., "As real as it gets: What role does lighting have on consumer’s perception of atmosphere, emotions and behaviour?", Journal of Environmental Psychology, 39, pp.32~39 (2014)[DOI]
37. Alexandra Rese, "The need for services and technologies in physical fast fashion stores: Generation Y’s opinion", Journal of Marketing Management, 35(15-16), pp.1437~1459 (2019), Informa UK Limited[DOI]
38. Roux, T., "Digital signage as an opportunity to enhance the mall environment : A moderated mediation model", International Journal of Retail & Distribution Management, 48(10), pp.1099~1119 (2020)[DOI]
39. Roy, A., "Store environment and shopping behavior : The role of imagery elaboration and shopping orientation", Journal of International Consumer Marketing, 15(3), pp.71~99 (2003)[DOI]
40. Sheth, J. N., "Future of brick and mortar retailing : How will it survive and thrive", Journal of Strategic Marketing, 29(7), pp.598~607 (2021)[DOI]
41. Son Sang-chul, "The effect of perceived agility on intention to reuse Omni-channel: Focused on mediating effect of integration quality of Omni-channel", Journal of Global Fashion Marketing, 12(4), pp.375~389 (2021), 한국마케팅과학회[DOI]
42. Sweeney, J. C., "The role of cognitions and emotions in the music-approach-avoidance behavior relationship", Journal of Services Marketing, 16(1), pp.51~59 (2002)[DOI]
43. Susan H.C. Tai, "Application of an environmental psychology model to in-store buying behaviour", The International Review of Retail, Distribution and Consumer Research, 7(4), pp.311~337 (1997), Informa UK Limited[DOI]
44. Vojvodić, K., "Generation Z in Brick-and-Mortar stores : A review and research propositions", Business Excellence, 12(3), pp.105~120 (2018)[DOI]
45. Xu, Y., "Impact of store environment on adult generation Y consumers’ impulse buying", Journal of Shopping Center Research, 14(1), pp.39~56 (2007)[DOI]
46. Yoo, C., "Effects of store characteristics and in-store emotional experiences on store attitude", Journal of Business Research, 42(3), pp.253~263 (1998)[DOI]
47. Zajonc, R. B., "Feeling and thinking : Preferences need no inferences", American Psychologist, 35(2), pp.151~ (1980)[DOI]

관련 논문AI추천