우리나라 소비자단체 현황 분석과 소비자운동을 위한 제안

Abstract

This study analyzed low interest and participation of Korean consumer organizations, and suggested alternatives to vitalize consumer organizations. To pursue this purpose, this study looked into history of consumer organizations, and conducted interview with related experts. Based on findings and interviews, the following problems and suggestions were developed. Firstly, the most serious problem of consumer organizations was financial weakness hindering them securing outstanding workforce and showing ability. To solve this problem, through establishment of consumer rights fund, consumer organizations have to secure finance for consumer movements, Secondly, identity of consumer organizations was ambiguous and inconsistent with social expectation. For this matter, human resource development through reinforcing expertise of consumer organization and training next generation, and internal reformation are needed. Finally, consumer organizations have improper governance with Korea Consumer Agency because of task duplication. It is suggested to improve governance with Korea Consumer Agency by clear role allocation.