Post COVID-19에 대응하는 디지털 라스트마일 운송계획 제안
Proposal of Digital Last-mile Transportation Plan in Response to Post COVID-19
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Abstract
The advent of the COVID-19 crisis is driving the logistics industry and social environment to change into the new paradigm. As social distancing becomes our normal daily life in the COVID-19 era, online shopping transactions have soared year-on-year, and further expansion of e-commerce activities is highly predicted. Despite the high demand in the e-commerce market, logistic companies have been unable to provide flexible last-mile services owing to excessive competition and the domination of the last-mile market by some of major companies. This study aims to improve the quality of last-mile services in terms of urban living logistics and seek solution to the hollowing-out of logistics by balancing competition and collaboration among logistic service providers.
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