팀 진단을 위한 SRM의 활용: 팀, 성별 및 개인 수준에서의 분석
An Application of SRM for Team Diagnosis: An Multi-Level Team Analysis
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초록
본 연구에서는 팀 진단을 목적으로 사회적 관계모형(Social Relations Mode 혹은 SRM, Kenny, 1984)을 활용하여 특정 기업체 팀원들 사이의 대인지각양상을 살펴보고자 했다. 이를 위해 11명의 팀원들은 성격 및 과업과 관련된 5개 차원 10개 문항에서 자신 및 다른 팀원 각각을 모두 평가했으며, 이 차원에서 다른 팀원들 각각이 나를 어떻게 볼 것인지에 대한 나의 추측 즉 메타평가도 평가했다. 이러한 타인지각, 메타지각 및 자기지각을 팀 수준, 성별 수준 및 개별 팀원 수준에서 분석하였다. 그 결과, 팀 수준의 경우, 타인지각에서는 지각자 효과, 지각대상자효과 및 관계효과가 모두 존재했으며, 과업 및 성격차원에서 남녀 간의 차이도 존재했다. 또한, 평가차원 및 성별에 따라 초지각의 부정확성과 자기-동료 간 불일치도 다르게 나타났다. 개별 팀원 수준의 경우, 타인지각에서의 지각자 효과, 지각대상자효과 및 관계효과, 그리고 초지각의 정확성과 자기-동료간 일치에서 팀원 간 개인차가 상당히 존재했다. 이러한 결과를 팀의 진단과 개발의 차원에서 논의하였다.
Abstract
The goal of this study is to examine interpersonal perception among team-members in business setting using Kenny's Social Relations Model(1994). To pursue this goal, 1 team-members were asked to rate each other on the five dimensions composed of 10 items. Also, they made self-reports and also rated what they think each of others perceives them for the same items. Through those ratings, self-perception, other-perception, and meta- perception were measured and then analyzed at the team, gender and the individual levels. There were three different types of effect, perceiver, target, and relationship effect and gender differences in those effects were identified. Also, meta-accuracy and self-other agreement were uncovered and different across gender. However, analysis at the individual level showed that individual differences among team-members are quite large for those measurements listed above. Those findings were discussed in terms of team-diagnosis and development.
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