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로봇의 성별에 따른 행동표상, 마음지각과 실수에 대한 용서

Action identification of gendered robots, mind perception and forgiving mistakes

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한국여성심리학회 (The Korean Society For Woman Psychology)|2023.10|한국심리학회지:여성 (The Korean Journal of Woman Psychology)|제28권 제3호|pp. 361-379|DOI 10.18205/kpa.2023.28.3.004

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키워드

mind perception마음지각여성 로봇행동표상실수에 대한 용서female robotsaction identificationforgiving mistakes

초록

선행연구에서는 여성로봇이 따뜻한 정서를 갖고 있는 대상으로 인식되어 남성로봇보다 더 선호됨을 보고하고 있다. 본 연구에서는 여성 로봇에 대한 선호가 주도적 행동차원, 마음지각 및 실수에 대한 용서에서도 나타나는지를 검증하려 한다. 연구 1(N=62)에서는 로봇의 성별을 조작하기 위해 남성이름 또는 여성이름을 제시하는 조건으로 조작한 후, 상위 행동수준의 적합성, 인간과의 유사성 및 마음지각을 측정하였다. 연구 2(N=60)에서는 네 가지 유형의 행동주체(남성인간 vs. 여성인간 vs. 남성로봇 vs. 여성로봇)에 대한 기술문을 제시한 후 행동주체의 성별에 따라 상위 행동수준의 적합성, 마음지각 및 실수를 용서하는 정도를 측정하였다. 그 결과 연구 1에서는 여성로봇의 행동은 남성로봇의 행동보다 행동주체의 의지와 목표가 부각되는 상위수준에서 더 낮게 평정되었다. 연구 2에서는 여성로봇의 실수를 받아들이는 정도가 남성로봇의 실수를 받아들이는 정도보다 더 낮게 나타났다. 본 연구는 과제수행의 차원에서 여성에 대한 부정적 태도가 여성로봇에게도 전이될 가능성을 보여준다.

Abstract

Recent research reported that female robots are favored over male robots, mainly because female robots are judged as warmer and having emotions. This study examined whether positive attitudes toward female robots are changing depending a competence context such as identification of high level actions, agency of mind perception and forgiving mistakes. In Study 1, the participants (N=62) were randomly assigned to one of the two agent conditions (a male robot vs. a female robot) through gendering by the use of a male or a female name. The participants had to conduct an action identification task while rating how appropriate they found each action for the agent. In addition, they completed a mind perception scale. In Study 2, the participants (N=60) had to indicate the extent of how appropriate they rated each action in one of four agent conditions (male humans vs. female humans vs. male robots vs. female robots), mind perception and the extent of forgiving mistakes. According to the results, the extent of the appropriateness of high-level actions was rated much lower in the female robot condition than in the male robot condition. These findings implicate that negative attitudes toward women regarding competence can be transferred to female robots in the human-robot interaction.

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