How to Enhance an Employee's Organizational Citizenship Behavior (OCB) as a Corporate Strategy
2
조회
0
다운로드
3
인용
0
참고문헌
키워드
초록
Purpose: This study is to explore how to enhance an organizational citizenship behavior (OCB) for private companies, boosting their employees; performance. With OCB in place, businesses won’t have to worry about employees engaging in harmful or counterproductive actions. Better coordination will benefit employees’ skill sets and the company’s overall performance. Research design, data and methodology: We used a data extraction form and present it as an appendix. These forms could demonstrate to the reader what the present authors looked for and how they found it. We also investigated to obtain text datasets whether any extractions were carried out in duplicate, and, if so, whether duplicate abstraction was carried out independently. Results: There are four solutions to boost employees’ OCB for HR practitioners: ‘Creating an Environment that Supports Constructive OCB’, ‘Encouraging Productive Behavior in the Workplace and Reward properly, ‘Integrating Corporate Citizenship into Performance Evaluations’, and ‘Training to Use OCB and Educating on its Benefits’. Conclusions: Based on the research findings of the current study, this study strongly concludes that OCB should be encouraged, and employers and employees should collaborate on efforts to boost morale and increase productivity. As a direct result of their efforts, their firms enjoy improved earnings while experiencing reduced overhead costs.
Abstract
Purpose: This study is to explore how to enhance an organizational citizenship behavior (OCB) for private companies, boosting their employees; performance. With OCB in place, businesses won’t have to worry about employees engaging in harmful or counterproductive actions. Better coordination will benefit employees’ skill sets and the company’s overall performance. Research design, data and methodology: We used a data extraction form and present it as an appendix. These forms could demonstrate to the reader what the present authors looked for and how they found it. We also investigated to obtain text datasets whether any extractions were carried out in duplicate, and, if so, whether duplicate abstraction was carried out independently. Results: There are four solutions to boost employees’ OCB for HR practitioners: ‘Creating an Environment that Supports Constructive OCB’, ‘Encouraging Productive Behavior in the Workplace and Reward properly, ‘Integrating Corporate Citizenship into Performance Evaluations’, and ‘Training to Use OCB and Educating on its Benefits’. Conclusions: Based on the research findings of the current study, this study strongly concludes that OCB should be encouraged, and employers and employees should collaborate on efforts to boost morale and increase productivity. As a direct result of their efforts, their firms enjoy improved earnings while experiencing reduced overhead costs.
참고문헌 (42)
- Akinwale, O. E., "Work environment and job satisfaction among nurses in government tertiary hospitals in Nigeria", Rajagiri Management Journal, 14(1), pp.71~92 (2020)
- Bowie, N., "Problems of international justice", pp.97~113 (2019), Routledge
- Cheema, S., "Employees’ corporate social responsibility perceptions and organizational citizenship behaviors for the environment: The mediating roles of organizational identification and environmental orientation fit", Corporate Social Responsibility and Environmental Management, 27(1), pp.9~21 (2020)
- Cho, C. C., "Developing sustainable workplace through leadership: Perspectives of transformational leadership and of organizational citizenship behavior", Frontiers in Psychology, 13, pp.924091~ (2022)
- De Clercq, D., "Political skill and organizational identification: Preventing role ambiguity from hindering organizational citizenship behaviour", Journal of Management & Organization, 28(5), pp.973~992 (2022)
- de Geus, C. J., "Organizational citizenship behavior in the public sector: A systematic literature review and future research agenda", Public Administration Review, 80(2), pp.259~270 (2020)
- Eva, N., "Is coworker feedback more important than supervisor feedback for increasing innovative behavior?", Human Resource Management, 58(4), pp.383~396 (2019)
- Faria, L., "The Effect of Personality on Work Motivation and Its Impact on Organizational Citizenship Behavior of Employees of Public Department in Portugal", Studies, 9(2), pp.96~110 (2020)
- Freire, C., "Corporate social responsibility: the impact of employees’ perceptions on organizational citizenship behavior through organizational identification", Administrative Sciences, 12(3), pp.120~ (2022)
- Fuller, L. P., "Employee Perception of Leadership Tolerance of Deviance and the Moral Disengagement from Organizational Citizenship Behavior", Journal of Human Resource and Sustainability Studies, 10(3), pp.356~379 (2022)
- Gregory, K., "‘my life is more valuable than this’: Understanding risk among on-demand food couriers in edinburgh", Work, Employment and Society, 35(2), pp.316~331 (2021)
- Hermanto, Y. B., "The Effects of Organizational Justice on Employee Performance Using Dimension of Organizational Citizenship Behavior as Mediation", Sustainability, 14(20), pp.13322~ (2022)
- Hooi, L. W., "Green human resource management and green organizational citizenship behavior: do green culture and green values matter?", International Journal of Manpower, 43(3), pp.763~785 (2021)
- Juntunen, J. K., "Strategies for integrating stakeholders into sustainability", Innovation Management, 36(3), pp.331~355 (2019)
- 강은구, "Qualitative Research: Impact of Corporate Climate on Employee Capability", East Asian Journal of Business Economics, 9(4), pp.57~67 (2021), 동아시아경상학회
- Kataria, S., "Evaluating Dimensions of Organization Citizenship Behavior–With Reference to Hospitals", International Management Review, 18(Fall), pp.68~74 (2022)
- Khan, K. T., "Investigating the impact of workplace diversity on organizational citizenship behavior: the mediating role of inclusion", Journal of Management and Research, 6(2), pp.18~50 (2019)
- Khaskheli, A., "Do CSR activities increase organizational citizenship behavior among employees? Mediating role of affective commitment and job satisfaction", Corporate social responsibility and Environmental Management, 27(6), pp.2941~2955 (2020)
- Khliefat, A., "The impact of the challenge and hindrance stress on hotel employees interpersonal citizenship behaviors: psychological capital as a moderator", International Journal of Hospitality Management, 94, pp.102886~ (2021)
- Kim, M. J., "Effects of employees’ personality and attachment on job flow experience relevant to organizational commitment and consumer-oriented behavior", Journal of Hospitality and Tourism Management, 41, pp.156~170 (2019)
- Koser, M., "High performance work system is the accelerator of the best fit and integrated HR-practices to achieve the goal of productivity: a case of textile sector in Pakistan", GMJACS, 8(1), pp.12~ (2018)
- Liu, W., "Key Topics in Work and Organizational Psychology", pp.55~67 (2022), Springer
- Jae-Hyung LEE, "Effect of Sports Psychology on Enhancing Consumer Purchase Intention for Retailers of Sports Shops: Literature Content Analysis", 유통과학연구, 19(4), pp.5~13 (2021), 한국유통과학회
- Nantharath, P., "Fiscal decentralization and economic growth in Thailand: A cross-region analysis", International Journal of Financial Research, 11(1), pp.147~156 (2020)
- Naqvi, S. M. M. R., "Employee voice behavior as a critical factor for organizational sustainability in the telecommunications industry", PloS one, 15(9), pp.e0238451~ (2020)
- Nguyen, L. T., "The Sustainable Care Model for an Ageing Population in Vietnam: Evidence from a Systematic Review", Sustainability, 14(5), pp.2518~ (2022)
- Park, I. J., "Relax from job, Don’t feel stress! The detrimental effects of job stress and buffering effects of coworker trust on burnout and turnover intention", Journal of Hospitality and Tourism Management, 45, pp.559~568 (2020)
- Parke, M. R., "Creating organizational citizens: How and when supervisor-versus peer-led role interventions change organizational citizenship behavior", Journal of Applied Psychology, 106(11), pp.1714~ (2021)
- Piatak, J. S., "Disentangling altruism and public service motivation: who exhibits organizational citizenship behaviour?", Public Management Review, 22(7), pp.949~973 (2020)
- Roscoe, S., "Green human resource management and the enablers of green organisational culture: Enhancing a firm’s environmental performance for sustainable development", Business Strategy and the Environment, 28(5), pp.737~749 (2019)
- Dong-Ho SEONG, "Sports Leadership Theories for Improving Retail Service Quality on Customer Value", 유통과학연구, 19(5), pp.13~21 (2021), 한국유통과학회
- Serpell, B. G., "Dark traits as a potential feature of leadership in the high-performance sports coach", International Journal of Sports Science & Coaching, 16(2), pp.281~290 (2021)
- Somech, A., "The pressure to go above and beyond the call of duty: understanding the phenomenon of citizenship pressure among teachers", Teaching and Teacher Education, 83, pp.178~187 (2019)
- Tambe, P., "Artificial intelligence in human resources management: Challenges and a path forward", California Management Review, 61(4), pp.15~42 (2019)
- Testa, F., "Embedding corporate sustainability: An empirical analysis of the antecedents of organization citizenship behavior", Corporate Social Responsibility and Environmental Management, 27(3), pp.1198~1212 (2020)
- Thompson, B. Y., "The digital nomad lifestyle:(remote) work", leisure balance, privilege, and constructed community, 2019, pp.2(1), 27~42
- Turnhout, E., "The politics of co-production: participation, power, and transformation", Current Opinion in Environmental Sustainability, 42, pp.15~21 (2020)
- Widarko, A., "Work Motivation and Organizational Culture on Work Performance: Organizational Citizenship Behavior (OCB) as Mediating Variable", Golden Ratio of Human Resource Management, 2(2), pp.123~138 (2022)
- Eun-Jung WOO, "Environmental Marketing Policy to Enhance Customers' Environmental Awareness", 유통과학연구, 18(11), pp.23~30 (2020), 한국유통과학회[DOI]
- Woo, E. J., "Employee environmental capability and its relationship with corporate culture", Sustainability, 13(16), pp.8684~ (2021)
- Xiao, Q., "Impacts of platform design on consumer commitment and online review intention: does use context matter in dual-platform e-commerce?", Internet Research, 32(5), pp.1496~1531 (2022)
- Zbierowski, P., "The mystery of high performance–mediation by entrepreneurial orientation and organizational citizenship behavior", Journal of Entrepreneurship, Management and Innovation, 16(2), pp.67~91 (2020)
