응급실 간호사의 업무환경, 직무만족도 및 이직의도 간의 관계
Relationships among Work Environment, Job Satisfaction and Turnover Intention of Nurses in an Emergency Department
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연구목적: 본 연구는 응급실 간호사의 업무환경, 직무만족도 및 이직의도간의 관계를 파악하기 위해 시도되었다. 연구방법: 본 연구는 G광역시에 소재하는 200병상 이상의 응급실에 근무하는 간호사 220명을 대상으로 하였다. 자료수집은 2012년 5월 1일부터 7월 31일까지 실시되었으며, 수집된 자료는 SPSS WIN 19.0을 이용하여 기술통계, 독립표본t-test, ANOVA, 피어슨의 상관계수 및 다중회귀분석을 실시하였다. 연구결과: 이직의도는 응급실 경력, 업무 만족도, 1년 이내 이직 계획에서 유의한 차이를 나타냈다. 업무환경, 직무만족 및 이직의도간의 상관관계 결과는 업무환경과 직무만족도는(r=.69, p<.001) 양의 상관관계를, 업무환경과 이직의도(r=-.32, p<.001), 직무만족도와 이직의도(r=-.46, p<.001)는 음의 상관관계를 나타냈다.이직의도에 영향을 미치는 요인으로는 직무만족도, 업무 만족도, 응급실 경력으로 나타났으며, 모형의 전체 설명력은 24.4%를 보였다. 결론: 응급실 간호사의 이직의도에 영향을 미치는 요인은 직무만족도, 업무 만족도, 응급실 경력으로 규명되었으며, 이를 토대로 응급실 간호사의 이직을 감소시키기 위한 효율적인 중재전략을 마련하는 데 도움이 될 것으로 기대한다.
Abstract
Purpose: The purpose of this study is to identify relationships among work environment, job satisfaction and turnover intention of emergency department (ED) nurses. Methods: The survey was given to 220 ED nurses which are located in G metropolitan from May 1st to July 31st of 2012. The results were analyzed by descriptive statistics, t-test, ANOVA, pearson correlation coefficients and stepwise multiple regression using SPSS WIN 19.0 program. Results: The turnover intension according to the general characteristics of the subjects has significant difference between emergency room experience, current duty satisfaction, and turnover plan in 1 year. In the correlation between work environment, job satisfaction and turnover intention of the subjects, work environment and job satisfaction have positive correlation, job satisfaction and turnover intention either job satisfaction and turnover intention have a negative correlation. Factors influencing turnover intention are job satisfaction, career and current duty satisfaction, also the full explanatory power of the model was 24.4%. Conclusion: The results indicate factors that influence turnover intention are job satisfaction, career, and current job satisfaction. We hope these result help to provide effective intervention strategies for reducing ED nurses’ turnover.
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