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QEFD를 활용한 제품 환경효율성 측정 사례 연구

A Case Study of Measuring Eco-Efficiency of Products Using the QEFD Approach

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초록

Purpose: This study proposed a systematic approach to measure eco-efficiency of products based on the concept of quality function deployment(QFD). QFD method has been used to convert customer's subjective requirements to design specifications. A extension of QFD to environmental issues is known as quality environmental function deployment(QEFD). QEFD includes environmental requirements into customer's demand for quality, and incorporates them to design specifications of a product. Methods: In this study, we compared eco-efficiency of old and new models through application of QEFD. Results: The result revealed that the new model's eco-efficiency improved 24% better than the old model. Also, we found that user's Factor X of the new model has been improved to 1.178, which is about 18% better than that of the old mode l. Conclusion: This study implied that we can systematically use QEFD to determine eco-efficiency of two comparable products in any industries.

Abstract

Purpose: This study proposed a systematic approach to measure eco-efficiency of products based on the concept of quality function deployment(QFD). QFD method has been used to convert customer's subjective requirements to design specifications. A extension of QFD to environmental issues is known as quality environmental function deployment(QEFD). QEFD includes environmental requirements into customer's demand for quality, and incorporates them to design specifications of a product. Methods: In this study, we compared eco-efficiency of old and new models through application of QEFD. Results: The result revealed that the new model's eco-efficiency improved 24% better than the old model. Also, we found that user's Factor X of the new model has been improved to 1.178, which is about 18% better than that of the old mode l. Conclusion: This study implied that we can systematically use QEFD to determine eco-efficiency of two comparable products in any industries.

참고문헌 (17)

  1. Akao, Y., "Quality Function Deployment" (1990), Productivity Press
  2. An, Hyoung-Tae, "Case Study of QEFD Adoption by a Korean Company", Journal of Environmental management, 8(2), pp.95~113 (2010)
  3. Ansari, A., "Quality function deployment: The role of supplier", International Journal of Purchasing and Materials Management, 30(4), pp.28~35 (1994)
  4. Day, R. G., "Quality Function Deployment: Linking a Company with Its Customers" (1993), ASQC Quality Press
  5. Hauser, J. R., "The House of Quality", The Harvard Business Review, 3, pp.63~73 (1988)
  6. Japan Environmental Management Association for Industry., "Eco-efficiency indicator handbook" (2004)
  7. Japan Environmental Management Association for Industry, "Guideline for Information and Communication Technology(ICT) Eco-efficiency Evaluation. Japan Environmental Management Association for Industry. Eco-efficiency for product. Definition of Eco-efficiency 7", ~ (2005)
  8. Lowe, A. J., "Quality Function Deployment" (2001), University of Sheffield
  9. Masui, K., "Design for Environment in Early Stage of Product Development Using Quality Function Deployment", Joint international Congress and Exhibition Electronics Goes Green 2000+, pp.197~202 (2000)
  10. Masui, K., "Quality Function Deployment for Environment (QFDE) to support Design for Environment (DfE)", ASME (American Society for Mechanical Engineering) International Mechanical Engineering Congress and Exposition (IMECE) (2001)
  11. Masui, K., "Quality Function Deployment for Environment QFDE (1st Report) -A Methodology in Early Stage of DfE", Second international Symposium on Environmentally Conscious Design and inverse Manufacturing (EcoDesign 2001), pp.852~857 (2001)
  12. Development of eco-efficiency guideline and study for application scheme, "Ministry of Commerce, Industry and Energy", ~, pp.final report (2007)
  13. Valuation standard of Product eco-efficiency, "Ministry of Commerce, Industry and Energy", ~, pp.final report (2010)
  14. Mizuno, S., "QFD: The Customer-Driven Approach to Quality Planning and Development" (1994), Asian Productivity Organization
  15. Sullivan, L. P., "Quality Function Deployment", Quality Progress, pp.39~50 (1986)
  16. Eco-efficient leadership for improved economic and environmental performance, "World Business Council for Sustainable Development", ~ (1996)
  17. World Business Council for Sustainable Development., "Measuring eco-efficiency : a guide to reporting company performance" (2000)

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