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다수준접근을 통한 LMX에서의 조절효과에 대한 연구

A Study on the Effects of LMX through Multilevel Approach

김민수|이은혜
한국산업및조직심리학회 (Korean Society for Industrial and Organizational Psychology)|2010.05|한국심리학회지: 산업 및 조직 (Korean Journal of Industrial and Organizational Psychology)|제23권 제2호|pp. 317-338|DOI 10.24230/ksiop.23.2.201005.317

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참고문헌

키워드

LMX 차별화LMX differentiationmultilevel approach절차공정성 풍토다수준접근procedural justice climate
주제분류심리과학

초록

최근 LMX 연구에서는 LMX의 형성과 결과에 대한 집단수준의 조절효과의 필요성이 제시되고 있다. 즉, LMX의 주체인 개인은 집단에 속해 있고, 집단은 다시 조직에 속하는 위계적으로 겹쳐진 다수준 안에 속해 있기 때문에, 개인은 태도 및 행동 형성에 있어 상위 수준의 특성에 영향을 받게 된다. 따라서 조직 안에서 형성되고 영향력을 미치는 LMX를 정확히 파악하기 위해서는 개인 수준에서의 연구만으로는 충분하지 않다. 이러한 선행연구의 제안에 따라 이 연구에서는 LMX를 개인수준과 집단수준에서 논의하였다. 즉, LMX와 구성원의 태도 및 행동과의 관계를 조절하는 집단수준의 변인으로서 집단 내 LMX 차별화와 절차공정성 풍토를 살펴보았다. 이를 검증하기 위해 다수준 연구가 가능하다고 판단되는 국내 제조업 A사를 연구대상으로 총 44개 집단과 257명의 구성원을 대상으로 위계적 선형 모형(HLM; Hierarchical Linear Modeling) 분석을 실시하였다. 분석결과 LMX 차별화는 LMX와 정서적 조직몰입의 관계를 조절하였으며 절차공정성 풍토는 LMX와 조직시민행도의 관계를 조절하는 것을 살펴볼 수 있었다.

Abstract

The recent LMX literature has suggested the possible application of the multilevel approach to study, the results of LMX. Since, in a general organization setting, the leader and members belong to a common group and this group also belong hierarchically to the organization with other groups, the attitudes and behaviors of the focal member in LMX could be influenced by the factors at the higher levels such as group or organization, which should be understand hierarchically in the frame of the multilevel approach. In this light, this study focusing on the formation and results of LMX was analyzed by the multilevel statistic modeling(i.e. HLM). According to the suggestions of the previous research, we propose the moderating effect of LMX differentiation and procedural justice climateon the relationship between LMX quality and outcomes. To test hypotheses, we collected the survey data from 257 members and 44 group leaders in a domestic manufacturing company. The result to verify the moderate effect of group variables has found that the LMX differentiation moderated the relation between LMX and affective commitment, the procedural justice climate moderated the relation between LMX quality and organizational citizenship behavior.

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