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인공지능을 활용한 비동시적 면접 연구의 현황과 과제

The Asynchronous Video Interview-Artificial Intelligence: A review of current studies and directions for future research

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키워드

주제분류심리과학

초록

최근 코로나 19 팬데믹으로 인해 비대면 채용 면접을 채택하는 기업이 늘어났다. 특히, 비대면 면접에 인공지능(Artificial Intelligence: AI) 기술이 도입됨에 따라 사전 심사를 목적으로 하는 비동시적 AI 면접(Asynchronous Video Interview- Artificial Intelligence; AVI-AI)이 많은 기업의 채용 과정에 추가되었다. AVI-AI는 채용 과정에서 요구되는 비용을 절감하고 효율성을 높일 수 있기에 기업들로부터 큰 관심을 받고 있으며, 미래에는 더 확대되어 적용될 전망이다. 이에 발맞추어 AVI-AI의 효과성에 대한 연구가 증가하고 있지만, 아직 산업 및 조직심리학 분야에서 AVI-AI에 대한 연구는 미비한 실정이다. 본 연구에서는 AVI-AI의 개념 및 사용 실태를 개관하고 AVI-AI의 신뢰도, 타당도 및 지원자의 반응에 대한 연구를 개관하였다. 이를 바탕으로 향후 연구 방향과 실무자들을 위한 제안을 제공하였다.

Abstract

Organizations are increasingly adopting video job interview in the era of COVID-19 pandemic. Especially, with screening purposes, the asynchronous video interview powered by artificial intelligence(AVI-AI) is often placed as an additional stage in selection processes. For cost and efficiency reasons, many organizations showed great interest in adopting and expanding the use of AVI-AI. Although research on AVI-AI is steadily increasing, only a few have been published in the field of industrial and organizational psychology. The current research aimed to conceptualize AVI-AI based on the review of current usage and empirical research findings on AVI-AI. Finally, this study discussed the implications for future research on AVI-AI and provided important recommendations for HR managers.

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