지방자치단체 공공서비스의 운영성과 분석 - C시의 체육 및 문화시설을 중심으로
Analyzing the Public Service Performance of the Sports and Culture Facilities - the case of C Lower-Level Local Government
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Abstract
There are two major purposes in this study. First, the research seeks to find out analyzing model of local government public service. Second, this research is to analyse the performance of the sports and culture facilities through implementing analyzing model to C City(lower-level local government) Measuring factors of analyzing model are efficiency, effectiveness and equity. The sub-evaluating factors of efficiency are income/expenditure ratio, the degree of utilizing facilities and of introducing competition. The sub-evaluating factors of effectiveness are the degree of satisfaction in general and in facilities of users. And the sub-evaluating factors of equity are equal opportunity, equal results and equal access. The results of analysis were not so satisfactory. The income/expenditure ratio shows big deficit, and especially there were lots of differences among facilities. The utilization of facilities was generally in low level, as there were lots of differences among facilities. The introduction of competition was crawling bottom line. There were differences in sub-effectiveness factors. The general satisfaction was normal but there were more dissatisfaction than satisfaction especially in facilities compared to the private ones. The analysis results of equity are in low level also. Especially there were serious problems to solve in equal results. And there were many problems in regional, social and status equality(ex. athletes to general citizen) of users. Based upon these findings, the researcher can recommend some policy suggestions.
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