경찰과 시민의 갈등관리 개선방안

Abstract

Interaction between police and citizen are fundamentally necessary, however, it also has a lot of possibility to come into conflict. There is a general public perception that relationship with the police have been unfriendly due to the underlying conflict with citizen in performing law enforcement. Several distinct characteristics could be shown while police perform their official duties. Firstly, police could have risk, sporadicalness and imminence to deal with their target of duty. Secondly, there might be coercion, systemicity and immediacy in terms of the measure to fulfill their charge. Lastly, conflicts are necessary because police might be political and conservative in connection to their working landscape. The people at large are instinctually hostile due to these attributes of police. Berkley states, in this context, that police are incompatible with democracy for reasons of mutual strife. Police have been attempting to communicate among the public and the members of them. Although these endeavors have been behaved, the attempt was criticized as being a mere display. The article explores the way which police could improve the current circumstances. The bureaucracy should be begun to change for the better understanding between police and citizen. Ultimately, police would manage the conflict through the transition from rigid government official bureaucracy to organizational structure based on communication with citizen and the members of police officers. The structure could be advanced by the overthrow of conservative bureaucracy and the process of open-ended communication.