고위험 신생아 부모가 지각한 간호사의 의사소통과 부모 스트레스와의 관계
The Relationship between Parental Stress and Nurses' Communication as Perceived by Parents of High-risk Newborns
1
조회
0
다운로드
4
인용
0
참고문헌
키워드
초록
Purpose: This study aimed to characterize the relationship between parental stress and nurses’ communication as perceived by parents of high-risk newborns in a neonatal intensive care unit (NICU). Methods: The participants were 54 parents of high-risk newborns in a NICU. Data were collected from January to March 2018. Parental stress and parents’ perceptions of nurses’ communication ability and styles were measured using a questionnaire. Results: The average scores for parental stress and nurses’ communication ability were 3.39 and 4.38 respectively, on a 5-point scale. Parents most commonly reported that nurses showed a friendly communication style, followed by informative and authoritative styles. Mothers and fathers reported significantly different levels of parental stress. Parental stress showed a negative correlation with nurses’ perceived verbal communication ability. Higher scores for nurses’ verbal communication ability and for friendly and informative communication styles were associated with lower parental stress induced by the environment, the baby’s appearance and behaviors, and treatments in the NICU. Conclusion: The findings of this study suggest that nurses need to offer proper information for parents and to support parents by encouraging them to express their emotions of stress and by providing parents with therapeutic communication and opportunities to participate in care.
Abstract
Purpose: This study aimed to characterize the relationship between parental stress and nurses’ communication as perceived by parents of high-risk newborns in a neonatal intensive care unit (NICU). Methods: The participants were 54 parents of high-risk newborns in a NICU. Data were collected from January to March 2018. Parental stress and parents’ perceptions of nurses’ communication ability and styles were measured using a questionnaire. Results: The average scores for parental stress and nurses’ communication ability were 3.39 and 4.38 respectively, on a 5-point scale. Parents most commonly reported that nurses showed a friendly communication style, followed by informative and authoritative styles. Mothers and fathers reported significantly different levels of parental stress. Parental stress showed a negative correlation with nurses’ perceived verbal communication ability. Higher scores for nurses’ verbal communication ability and for friendly and informative communication styles were associated with lower parental stress induced by the environment, the baby’s appearance and behaviors, and treatments in the NICU. Conclusion: The findings of this study suggest that nurses need to offer proper information for parents and to support parents by encouraging them to express their emotions of stress and by providing parents with therapeutic communication and opportunities to participate in care.
참고문헌 (30)
- "Birth statistics" (2016)[URL]
- Chang YS, "Past, present, and future of neonatology in Korea", Journal of the Korean Medical Association, 59(7), pp.487~489 (2016)[DOI]
- Hasanpour M, "Iranian parent-staff communication and parental stress in the neonatal intensive care unit", Journal of Education and Health Promotion, 6, pp.49~ (2017)
- 신현정, "고위험 신생아 어머니의 상황의미와 모성자존감", Journal of Korean Academy of Nursing, 34(1), pp.93~101 (2004), 한국간호과학회
- Turner M, "The assessment of parental stress and support in the neonatal intensive care unit using the parent stress scale-neonatal intensive care unit", Women and Birth, 28(3), pp.252~258 (2015)[DOI]
- 성미혜, "신생아 집중실에 입원한 고위험 신생아 어머니의 스트레스 정도 및 내용에 관한 연구", Child Health Nursing Research, 8(1), pp.97~109 (2002), 한국아동간호학회
- 황현숙, "미숙아를 출산한 어머니의 양육스트레스", Child Health Nursing Research, 19(1), pp.39~48 (2013), 한국아동간호학회[DOI]
- 민혜숙, "미숙아 어머니의 출산 후 시간 경과에 따른 스트레스 양상의 변화", Journal of Korean Academy of Nursing, 34(7), pp.1265~1276 (2004), 한국간호과학회
- 임지영, "신생아 중환자실에 입원한 중증 신생아의 부모 스트레스의 비교", 가정간호학회지, 17(1), pp.12~20 (2010), 한국가정간호학회
- 이정애, "고위험 신생아 가족의 스트레스, 가족의미 및 적응에 영향을 미치는 요인", Journal of Korean Academy of Nursing, 37(4), pp.431~441 (2007), 한국간호과학회
- Hopper A, "Sources of stress for parents of a sick neonate : A literature review", Paediatric Nursing, 12(4), pp.29~32 (2000)
- Miles MS, "Assessing parental stress in intensive care units", The American Journal of Maternal, 1983, pp.8(5), 354~359
- 김은성, "중환자실 입원환자 가족의 스트레스, 사회적 지지 및 대처에 관한 연구", 임상간호연구, 13(3), pp.123~134 (2007), 병원간호사회
- Weis J, "Enhancing person-centred communication in NICU : A comparative thematic analysis", Nursing in Critical Care, 20(6), pp.287~298 (2013)[DOI]
- 채영희, "암 전문병원 간호사의 간호역할 수행도와 중요도", 임상간호연구, 19(3), pp.407~418 (2013), 병원간호사회
- Liz Jones, "Effective nurse parent communication: A study of parents’ perceptions in the NICU environment", Patient Education and Counseling, 69(1-3), pp.206~212 (2007), Elsevier BV[DOI]
- Enke C, "Communicating with parents in neonatal intensive care units : The impact on parental stress", Patient Education and Counseling, 100(4), pp.710~719 (2017)[DOI]
- Wigert H, "Strengths and weaknesses of parent-staff communication in the NICU : A survey assessment", BMC Pediatrics, 13(1), pp.71~ (2013)[DOI]
- Hadian Shirazi Z, "The obstacles against nurse-family communication in family-centered care in neonatal intensive care unit : A qualitative study", Journal of Caring Sciences, 4(3), pp.207~216 (2015)[DOI]
- Miles M, "Parental stressor scale : Neonatal intensive care unit", Nursing Research, 42(3), pp.148~152 (1993)
- Kim TI, "A study on the perceived stress level of mothers in the neonatal intensive care unit patients", Korean Journal of Child Health Nursing, 6(2), pp.224~239 (2000)
- Miles MS, "Depressive symptoms in mothers of prematurely born infants", Journal of Developmental and Behavioral Pediatrics, 28(1), pp.36~44 (2007)[DOI]
- 김유경, "의료서비스 제공자의 언어적, 비언어적 커뮤니케이션에 관한 연구", 서비스경영학회지, 9(1), pp.225~258 (2008), 한국서비스경영학회[DOI]
- Kim SH, "Nurses' communication, trust in nurses, and satisfaction of nursing service perceived by inpatients", master's, pp.2013
- 정수연, "간호사의 커뮤니케이션 스타일에 따른 환자 만족도 연구", 의료커뮤니케이션, 8(1), pp.35~44 (2013), 대한의료커뮤니케이션학회[DOI]
- Park HM, "A study of communication style, critical thinking disposition, job satisfaction and job stress in hospital nurses", Perspectives in Nursing Science, 8(2), pp.105~112 (2011)
- Lee SS, "effect of stress on parents with high-risk infants and the role of marital communication and spousal support in parental adjustment", master's, pp.2017
- Kwak MY, "The comparison of stress, family empowerment and family function between mother and father in high-risk infants", master's, pp.2016
- 서미선, "임상시험 대상자가 지각한 임상연구 간호사의 의사소통 유형과 간호서비스 만족도", 한국간호교육학회지, 22(4), pp.559~566 (2016), 한국간호교육학회[DOI]
- Mahoney JS, "The therapeutic milieu reconceptualized for the 21st century", Archives of Psychiatric Nursing, 23(6), pp.423~429 (2009)[DOI]