간호조직문화와 의사소통유형에 따른 투약오류보고의도
How the Organizational Culture in Nursing and Nurses’ Communication Styles Influence the Intention to Report Medication Errors
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초록
본 연구는 간호사의 투약오류보고의도에 영향을 미치는 요인을 확인하고, 간호조직문화, 의사소통 유 형, 투약오류보고의도의 관계를 파악하기 위한 서술적 조사연구이다. 대상자는 6개 병원에 근무하고 있 는 간호사 117명이며, SPSS 19.0 프로그램을 이용하여 분석하였다. 연구결과 간호사의 투약오류보고의 도에 영향을 미치는 요인은 수평적 의사소통(β=.31, p<.001)과 업무지향 조직문화(β=.31, p=.001)이 며, 이 두 변수는 20.1%의 설명력을 가지는 것으로 확인되었다. 간호사의 투약오류보고의도는 간호조직 문화에서는 업무지향문화(r=.36, p<.001)와 유의한 정적 상관관계를 보였으며, 의사소통유형 유형에서 는 수평적 의사소통(r=.37, p<.001)과 유의한 정적 상관관계를 보였다. 본 연구를 토대로 오류보고의도 를 강화하기 위하여 수평적 의사소통과 업무지향조직문화가 고려된 오류보고 증진을 위한 전략이 필요 하다.
Abstract
The purpose of this study was to identify the factors that influence nurses’ intentions to report medication errors and, more specifically, to investigate the relationship between nurses’ intentions to report medication errors, the organizational culture in nursing, and nurses’ communication styles. The participants were 117 nurses from six hospitals in South Korea. The data were analysed with a t-test, ANOVA, conducted correlation, and a regression analysis using SPSS version 19.0. The factors affecting nurses’ intention to report medication errors were nurses’ horizontal communication styles and the business-oriented organizational culture. Additionally, nurses’ intentions to report medication errors were significantly correlated with business-oriented culture, and horizontal communication. Based on the results of this study, the formation of a positive organizational culture is important in order to increase the number of nurses who are willing to report medication errors.
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