공공부문 인적자원개발 우수기관 인증제의 통합적 개선체계 수립에 관한 연구

Abstract

The purpose of this study is to establish an integrated improvement system for the Best Human Resources Developer (Best HRD) certification scheme in Korean public sector through the type analysis of improvement suggestions by year. For this, this study conducted a questionnaire survey and interview with 11 judges of the certification scheme in addition to the literature review. The integrated improvement system established through the type analysis of improvement suggestions for each year is largely divided into four types: operating organization, audit, scheme promotion, and follow-up management. As a result of reflecting the judges’ opinions about improvement and linking whether or not to reflect the scheme improvement implemented in 2020, the status of improvement tasks that can be reviewed in the future is divided into 43 categories through the historical transition. The implications of analysis results were discussed in detail for each type of improvement system in terms of the future problems and the need for scheme improvement. Furthermore, by comparing these implications with the case of the management evaluation system of public institutions, the need for additional improvement of the Best HRD certification scheme was emphasized in terms of (1) benchmarking similar schemes, (2) specialization as a specialized scheme for human resources, and (3) the prescription for fundamental scheme improvement. The analysis results and implications of this study are expected to contribute to building a sustainable virtuous cycle in the development, reorganization, and implementation stages of improvement needs in the future in terms of the history of public administration.