중견제조기업의 디지털전환(DX) 과정에 관한 연구
The Study on the Digital Transformation Process of Mid-Sized Companies
1
조회
0
다운로드
4
인용
0
참고문헌
키워드
초록
본 연구는 제조기업의 디지털 전환(DX)을 위한 실행모형을 개발하기 위해 진행하였다. 이를 위하여 경영혁신과 디지털전환 과정에 대한 선행연구를 검토하였다. 인터넷 비즈니스의 혁신과정에서 적용된 NEBIC이론과 혁신이론을 기반으로 DX과정모형을 도출하였다. 여기에 최고경영층(TMT)의 추진의지 요인을 포함한 연구모형을 구축하고 이를 검증하기 위해 험자료를 통해 확인하였다. 디지털 전환을 추진하고 있는 중견 제조기업의 구성원을 대상으로 수집된 자료를 기반으로 연구가설을 검증하였다. 회귀분석을 통해 연구모형(기술지식 → 기회인지 → 기대성과 → 실행의지)의 각 단계의 영향관계를 확인하였다. DX과정에 최고경영층의 DX추진의지에 대한 구성원의 인식의 매개효과를 파악하기 위해 위계적 회귀분석을 실시였다. Sobel test 확인결과, 각 단계별 관계에 경영층의 DX추진에 대한 인식이 부분적으로 매개하는 사실을 확인하였다. 본 연구는 중견 제조업의 디지털 전환에 적용 가능한 모형을 제시했다는 점에서 의미가 있다. 또한 혁신연구 및 NEBIC 확장에 대한 경험적 근거를 제공한 것에 가치를 지닌다. 동적특성을 지닌 과정모형에 대한 실증자료의 한계를 극복하기 위해서 종단연구가 필요하며 연구결과의 일반화를 위해 제조업 이외 다양한 분야에서 확장된 실증연구가 요구된다.
Abstract
The study was conducted to develop an implementation model for digital transformation (DX) of manufacturing companies. To this end, previous studies on the process of management innovation and digital transformation were reviewed. The DX process model was derived based on the NEBIC theory and innovation theory applied in the innovation process of the Internet business. In addition, a research model including the factors of the will of the top management class (TMT) was constructed and confirmed through empirical data. The research hypothesis were verified based on data collected from members of mid-sized manufacturing companies promoting digital transformation. Through regression analysis, the influence relationship of each stage of the research model (technical knowledge, TK → opportunity perception, OR → performace expectation, PE and → Intention to execute, IE) was confirmed. Hierarchical regression analysis was conducted to understand the mediating effect of the members' perception of the top management's willingness to promote DX in the process. As a result of checking the Sobel test, it was confirmed that the management's perception of DX promotion partially mediated the relationship at each stage. This study is meaningful in that it presented a model applicable to the digital transformation of the mid-sized manufacturing industry. It is also valuable in providing an empirical basis for innovative research and NEBIC expansion. Longitudinal studies are required to overcome the limitations of empirical data for process models with dynamic characteristics whereas extended empirical studies are required in various fields other than manufacturing to generalize research results.
참고문헌 (28)
- "IDC Reveals 2021 Worldwide Digital Transformation Predictions" (2021)[URL]
- Jacques Bughin, "Digital Technology Adoption Drives Strategic Renewal for Successful Digital Transformation", IEEE Engineering Management Review, 49(3), pp.103~108 (2021), Institute of Electrical and Electronics Engineers (IEEE)[DOI]
- "Digital Transformation Frameworks from Top Consulting Firms" (2021)[URL]
- 오정택, "독일의 중소기업 디지털 전환 정책 및 시사점:미텔슈탄트 4.0 컴피턴스 센터를 중심으로", 경영교육연구, 36(4), pp.233~263 (2021), 한국경영교육학회[DOI]
- "Digital Transformation Roadmap: Execution of DT led by digital talent" (2020)[URL]
- 윤정원, "디지털 혁신 프로세스에 관한 실증연구: 서울교통공사 직원을 대상으로", 경영과학, 37(3), pp.17~37 (2020), 한국경영과학회[DOI]
- C. Suepphong, "The Conceptual Model of Digital Transformation for Small and Medium Enterprises in Thailand", The 6th International Conference on Digital Arts, Media and Technology (DAMT) and 4th ECTI Northern Section Conference on Electrical, Electronics, Computer and Telecommunications Engineering (NCON), pp.336~339 (2021)
- Stephen J. Andriole, "Innovation, Emerging Technology, and Digital Transformation", IT Professional, 22(4), pp.69~72 (2020), Institute of Electrical and Electronics Engineers (IEEE)[DOI]
- Sanjay Bhattacharya, "Actionable strategy framework for digital transformation in AECO industry", Engineering, Construction and Architectural Management, 28(5), pp.1397~1422 (2021), Emerald[DOI]
- G. Jas, "Value Creation via Accelerated Digital Transformation", IEEE Engineering Management Review, 49(2), pp.63~72 (2021)
- "AIMultiple" (2021)[URL]
- 임희종, "기업의 디지털 전환 (DT) 경쟁력 분석 모형개발 및 적용: 공기업 10개의 사례를 중심으로", Korea Business Review, 25(3), pp.61~100 (2021), 한국경영학회[DOI]
- "A Digital Strategy Framework for Transformation" (2020)[URL]
- Y. S. Hwang, "A Study on the Effects of Innovation Implementation Systemon Management Performance", Ph.D, pp.2018
- E. M. Rogers, "Diffusion of Innovation" (1995), Free Press
- John P. Kotter, "Leading Change" (1996), Harvard Business School Press
- Souza, Matheus L. P., "A Process Model Integrated to Innovation Management Tools to Support Technology Entrepreneurship", Portland International Conference on Management of Engineering and Technology (PICMET)Management of Engineering and Technology (PICMET), 2018 Portland International Conference on, pp.1~12 (2018)
- Daniel I. Prajogo, "Relationships between innovation stimulus, innovation capacity, and innovation performance", R&D Management, 36(5), pp.499~515 (2006), Wiley[DOI]
- Capgemini Consulting, "Digital Transformation: A roadmap for billion-dallar organizations, MIT Center Chen, S. W, Chou and Tc C, Resouce fit in digital transformation:Lessons learned from the CBC Bank global e-banking project", Management Decision, 29(10) (2011)
- B. C. Wheeler, "NEBIC : a dynamic capabilities theory for assessing net-enablement", Information Systems Research, 13(2), pp.115~255 (2002)
- "Total Quality Management : Text, Case, and Readings", St Lusia Press
- D. I. Lee, "Dynamic Growth of On Line Shopping and Implication on the Channel Policy : The Case of South Korea", Journal of channel and retailing, 15(5), pp.127~153 (2010)
- 장석권, "지속성장을 위한 통신사업의 미래전략", Telecommunications Review, 24(1), pp.2~14 (2014), 에스케이텔레콤 (주)
- 장석권, "컨버전스 서비스 아키텍처와 컨포먼스 경쟁이론의 모색", 정보통신정책연구, 12(1), pp.1~23 (2005), 정보통신정책학회
- 설명환, "인공위성 산업의 기술혁신 과정에 관한 연구", 벤처창업연구, 9(6), pp.117~128 (2014), 한국벤처창업학회[DOI]
- 이석준, "IT 기반 정보화: 디지털 혁신과 지능정보화", 정보화연구, 16(4), pp.347~358 (2019), 한국엔터프라이즈아키텍처학회[DOI]
- 김창호, "디지털 전환인식이 디지털기술 수용에 미치는 영향- COVID19의 조절효과를 중심으로", 산업융합연구, 19(2), pp.1~10 (2021), 대한산업경영학회[DOI]