적극행정의 개념에 관한 연구

Abstract

The concept of proactive public administration began to be used in 2009, starting with the “proactive public administration exemption system”. Although proactive public administration exemption system has been in operation from 2009 to the present, there is no concrete discussion on the concept of proactive public administration in academic research on proactive public administration. Operating a system without conceptual definition may cause many problems in the interpretation and operation of proactive public administration. Based on this problem recognition, this study attempted to understand the concept based on previous studies on proactive public administration and related case books. In order to examine the meaning of proactive public administration, this study conducted a literature study based on the concept of proactive public administration dealt with previous studies. The meaning, type, and characteristics of proactive public administration were found by reviewing 12 cases of the case of passive public administration and proactive public administration case book(2015), 27 cases of proactive public administration best practice case book(2018), 60 cases of proactive public administration practice case book(2019), 99 cases in total. Finally, the four categories of proactive public administration found in this study are 'personal behavior', 'work performance process: judgment criteria', 'work performance process: work·role performance', and 'proactive problem solving results'.