장애 유아의 언어치료서비스에 대한 부모 만족도

Abstract

The purpose of this study was to examine the satisfaction of parents with disabled preschoolers at speech therapy service in four different places in the cities of S, Y and K, South Jeolla Province. Specifically, their satisfaction with the internal and external physical environments of the institutions providing speech therapy, with the activities and management of speech therapy and with the effect of speech therapy was checked. The findings of the study were as follows: As for Research Question 1, the parents were roughly satisfied with the internal and external physical environments of the institutions providing speech therapy(75.3%). They were more gratified with the internal environments than the external ones, and the distance between the institutions and their residences gave them the least satisfaction. They were satisfied with speech therapy activities(80.9%), and they were satisfied with speech therapy cost the least. In terms of the effect of speech therapy, 71.6 percent gave a positive reply, and they gave the most negative answer when they were asked a question whether they intended to advise other children to receive speech therapy. Regarding Research Question 2, whether there were any gaps in their satisfaction with speech therapy service according to their background variables involving the type of disability, their age, speech therapy frequency, its cost and the type of the institutions was investigated. As a result, the parents whose children had physical handicaps were gratified with the effect of therapy the least, and those who were in their 20s and 30s were better satisfied than the respondents who were in their 40s and 50s. By speech therapy frequency, those who had their children receive it three times or more a week expressed better satisfaction than the others who did that once or twice a week. The parents who paid more for speech therapy on a monthly basis were satisfied the least with all the physical environments, the activities and management of speech therapy and the effect of it. By the type of the institutions, the parents who used daycare centers for the disabled expressed the most satisfaction.