관광산업 종업원의 감성지능이 직무성과에 미치는 영향: 노동유연성과 조직몰입의 매개효과를 중심으로
The Effect of Emotional Intelligence on Job Performance of Tourist Industry: Based on Intermediate Effect Labor Flexibility and Organizational Commitment
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In this study, researcher analyze the effect of emotional intelligence on job performance through labor flexibility and organizational commitment in tourist industry. For empirical study, 2474 data collected from employee who is working at tourist industry. Result of this study show us that emotional intelligence has positive effect on job performance. Furthermore, labor flexibility and organizational commitment has partial mediating effect between emotional intelligence and job performance. The study result implicate that emotional intelligence effect on variety job attitude and performance. Base on the study result, researcher suggest implication, limitation of study and future study direction.
Abstract
In this study, researcher analyze the effect of emotional intelligence on job performance through labor flexibility and organizational commitment in tourist industry. For empirical study, 2474 data collected from employee who is working at tourist industry. Result of this study show us that emotional intelligence has positive effect on job performance. Furthermore, labor flexibility and organizational commitment has partial mediating effect between emotional intelligence and job performance. The study result implicate that emotional intelligence effect on variety job attitude and performance. Base on the study result, researcher suggest implication, limitation of study and future study direction.
참고문헌 (24)
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