치과위생사의 역할스트레스, 회복탄력성, 전문직정체성이 소진에 미치는 영향
Effect of role stress, resilience, and professional identity on burnout in dental hygienists
0
조회
0
다운로드
10
인용
0
참고문헌
키워드
초록
Objectives: This study aimed to identify measures that can improve the quality of dental hygienists’ work by analyzing the effects of role stress, resilience, and professional identity on burnout. Methods: Self-report questionnaires were administered to 339 dental hygienists working in dental institutions located in Seoul, Incheon, and Gyeong-gi, South Korea from August 1 to September 30, 2017. Results: Out of a maximum of 5 points, role stress scored an average of 2.80, resilience scored 3.61, professional identity scored 3.27, and burnout scored 2.78. The factor that most affected the exhaustion of dental hygienists was professional identity (β=-0.397), followed by role stress (β=0.251), and resilience (β=-0.150). Conclusions: The results showed that the role stress, resilience, and professional identity of dental hygienists affected burnout. Efforts to reinforce the resilience and professional identity of dental hygienists may be needed alongside efforts to reduce role stress. Hence, resilience reinforcement programs alongside supplemental education programs that reinforce the work skills required of dental hygienists according to their clinical experience after graduation should be developed.
Abstract
Objectives: This study aimed to identify measures that can improve the quality of dental hygienists’ work by analyzing the effects of role stress, resilience, and professional identity on burnout. Methods: Self-report questionnaires were administered to 339 dental hygienists working in dental institutions located in Seoul, Incheon, and Gyeong-gi, South Korea from August 1 to September 30, 2017. Results: Out of a maximum of 5 points, role stress scored an average of 2.80, resilience scored 3.61, professional identity scored 3.27, and burnout scored 2.78. The factor that most affected the exhaustion of dental hygienists was professional identity (β=-0.397), followed by role stress (β=0.251), and resilience (β=-0.150). Conclusions: The results showed that the role stress, resilience, and professional identity of dental hygienists affected burnout. Efforts to reinforce the resilience and professional identity of dental hygienists may be needed alongside efforts to reduce role stress. Hence, resilience reinforcement programs alongside supplemental education programs that reinforce the work skills required of dental hygienists according to their clinical experience after graduation should be developed.
참고문헌 (29)
- 전제란, "병원경영자의 리더십 유형이 병원근무자의 이직의도에 미치는 영향", 한국산학기술학회논문지, 12(12), pp.5550~5557 (2011), 한국산학기술학회
- 권수진, "부산권 치과위생사의 정서적 조직몰입 영향 요인 분석 -근로생활의 질을 중심으로-", 한국콘텐츠학회 논문지, 9(5), pp.156~165 (2009), 한국콘텐츠학회
- Park EJ, "Study on job stress and job satisfaction of dental hygienist", Master’s, pp.2003
- 정정옥, "치과의원에 근무하는 치과위생사의 직무 스트레스와 직무만족에 관한 연구", 치위생과학회지, 8(4), pp.305~312 (2008), 한국치위생과학회
- 임은진, "수술실 간호사의 직무스트레스, 회복탄력성, 전문직 정체성이 소진에 미치는 영향", 중환자간호학회지, 10(1), pp.31~40 (2017), 한국중환자간호학회
- 진유식, "사회복지사의 직무역할스트레스가 직무만족에 미치는 영향과 사회적 지원의 조절효과에 관한 연구", 한국지역사회복지학, (29), pp.31~55 (2009), 한국지역사회복지학회
- 윤금숙, "직무스트레스와 소진이 간호사의 이직의도에 미치는 영향", 간호행정학회지, 16(4), pp.507~516 (2010), 간호행정학회
- 강미현, "일부 치과위생사들의 감정노동, 소진, 직무만족 및 이직의도의 융합 연구", 한국융합학회논문지, 8(8), pp.95~103 (2017), 한국융합학회[DOI]
- 김성남, "중환자실 간호사의 회복탄력성, 직무스트레스 및 조직몰입", 가정간호학회지, 21(1), pp.36~43 (2014), 한국가정간호학회
- Debra Jackson, "Personal resilience as a strategy for surviving and thriving in the face of workplace adversity: a literature review", Journal of Advanced Nursing, 60(1), pp.1~9 (2007), Wiley[DOI]
- 김민정, "임상간호사의 회복탄력성과 사회적 문제해결능력이 소진에 미치는 영향", 한국산학기술학회논문지, 16(2), pp.1284~1291 (2015), 한국산학기술학회[DOI]
- Park JW, "Study on the professional identity of social worker", Doctoral, pp.1994
- 김정희, "응급실 간호사의 소진, 업무수행, 전문직 정체성에 관한 연구", 한국직업건강간호학회지, 19(1), pp.50~59 (2010), 한국직업건강간호학회
- 이희수, "일부 지역 치과위생사의 임상수행능력에 영향을 미치는 요인들간의 인과관계", 치위생과학회지, 16(5), pp.331~338 (2016), 한국치위생과학회
- 김지영, "치과위생사의 감정노동수행형태가 직무소진에 미치는 영향: 동료지지의 조절효과", 한국치위생학회지, 16(5), pp.751~758 (2016), 한국치위생학회[DOI]
- Rizzo JR, "Role conflict and ambiguity in complex organizations", Administrative Science Quarterly, pp.150~163 (1970)
- Lim KJ, "A study on analyzing correlation among role conflicts, role confusions, work satisfaction, and customer-oriented character of dental hygienists", Master's, pp.2012
- 신우열, "회복탄력성 검사 지수의 개발 및 타당도 검증", 한국청소년연구, 20(4), pp.105~131 (2009), 한국청소년정책연구원
- Hall RH, "Professionalization and Bureaucratization", American Sociological Review, 33(1), pp.92~104 (1968)
- 김정숙, "전문상담교사의 역할갈등과 소진의 관계에서 전문직 정체성의 조절효과", 한국심리학회지: 상담 및 심리치료, 22(1), pp.53~69 (2010), 한국상담심리학회
- 신강현, "일반직 종사자를 위한 직무 소직 척도(MBI-GS)에 대한 타당화 연구", 한국심리학회지: 산업 및 조직, 16(3), pp.1~17 (2003), 한국산업및조직심리학회
- 이자영, "부사관의 역할스트레스가 소진, 우울, 이직의도에 미치는 영향", 한국콘텐츠학회 논문지, 15(4), pp.303~315 (2015), 한국콘텐츠학회[DOI]
- 이병호, "치과위생사의 소진과 직무만족도 및 이직의도의 관련성", 한국콘텐츠학회 논문지, 10(11), pp.217~227 (2010), 한국콘텐츠학회
- 정재연, "구강보건인력의 예방치과진료에 대한 인식 및 교육요구도", 한국치위생학회지, 17(5), pp.875~887 (2017), 한국치위생학회[DOI]
- N.J. Kassebaum, "Global burden of severe tooth loss: a systematic review and meta-analysis", Journal of Dental Research, 93(7_suppl), pp.20S~28S (2014), SAGE Publications[DOI]
- 양승경, "치과위생사의 전문직업성에 영향을 미치는 직업기초능력요소", 한국산학기술학회논문지, 16(10), pp.6558~6566 (2015), 한국산학기술학회[DOI]
- Kim JH, "Resilience", pp.219~251 (2011), wisdomhouse
- Maralyn Foureur, "Enhancing the resilience of nurses and midwives: Pilot of a mindfulnessbased program for increased health, sense of coherence and decreased depression, anxiety and stress", Contemporary Nurse, 45(1), pp.114~125 (2014), Informa UK Limited[DOI]
- 김형미, "치과위생사 전문직 정체성 측정도구의 타당도와 신뢰도", 치위생과학회지, 17(6), pp.533~542 (2017), 한국치위생과학회[DOI]