치과위생사의 직무만족이 이직의도와 근속의사에 미치는 영향
Effect of job satisfaction on turnover intention and intention to stay in dental hygienists
2
조회
0
다운로드
13
인용
0
참고문헌
키워드
초록
Objectives: This study was conducted to investigate the effects of dental hygienists' job satisfaction on turnover intention and intention to stay. Methods: A survey was conducted targeting 273 dental hygienists in dental clinics. The study data were u analyzed using PASW Statistics 20.0 Results: The level of job satisfaction of dental hygienists was 3.30±0.50, and the highest ranked item in the survey was ʻI am satisfied with my relationships with patients’ 3.72±0.73. Job satisfaction according to general characteristics showed significant differences in age, marriage, education, career, current work experience, position, and schedule for future turnover. The turnover intention according to general characteristics showed significant difference in age and schedule for future turnover. The intention to stay according to general characteristics showed significant differences in age, marriage, education, career, current work experience, number of dentists, number of dental hygienists, and schedule for future turnover. The factors affecting turnover intention were schedule for future turnover, income, co-worker relation and professional time, while those affecting intention to stay were overall professional satisfaction, co-worker relation, schedule for future turnover, professional time, income, number of dental hygienists, patient relations and current work experience. Conclusions: Job satisfaction factors that had a common effect on turnover intention and intention to stay were schedule for future turnover, income, co-worker relation and professional time. To reduce turnover and encourage longevity, adequate pay and positive interpersonal relationships are necessary.
Abstract
Objectives: This study was conducted to investigate the effects of dental hygienists' job satisfaction on turnover intention and intention to stay. Methods: A survey was conducted targeting 273 dental hygienists in dental clinics. The study data were u analyzed using PASW Statistics 20.0 Results: The level of job satisfaction of dental hygienists was 3.30±0.50, and the highest ranked item in the survey was ʻI am satisfied with my relationships with patients’ 3.72±0.73. Job satisfaction according to general characteristics showed significant differences in age, marriage, education, career, current work experience, position, and schedule for future turnover. The turnover intention according to general characteristics showed significant difference in age and schedule for future turnover. The intention to stay according to general characteristics showed significant differences in age, marriage, education, career, current work experience, number of dentists, number of dental hygienists, and schedule for future turnover. The factors affecting turnover intention were schedule for future turnover, income, co-worker relation and professional time, while those affecting intention to stay were overall professional satisfaction, co-worker relation, schedule for future turnover, professional time, income, number of dental hygienists, patient relations and current work experience. Conclusions: Job satisfaction factors that had a common effect on turnover intention and intention to stay were schedule for future turnover, income, co-worker relation and professional time. To reduce turnover and encourage longevity, adequate pay and positive interpersonal relationships are necessary.
참고문헌 (29)
- "Policy/insurance"[URL]
- "Dental news/Policy"[URL]
- Kim YY, "National health insurance staistical yearbook", pp.48~ (2018), Health Insurance Review & Assessment Service, National Health Insurance Service
- 윤미숙, "치과위생사의 안정적인 고용문화 정착을 위한 제언", 치위생과학회지, 17(6), pp.463~471 (2017), 한국치위생과학회[DOI]
- 임동진, "보건의료 국가면허의 활용실태 및 고용구조 분석", 정책개발연구, 14(2), pp.147~167 (2014), 한국정책개발학회[DOI]
- 한지연, "조직사회자본이 직무 스트레스, 직무 만족과 이직의도에 미치는 영향: 치과위생사를 중심으로", 경영컨설팅연구, 18(4), pp.187~195 (2018), 한국경영컨설팅학회
- Survey on the working environment of clinical dental hygienists, "Kang HS", Korea Dental Hygienists Association, Industry-Academic Cooperation Group of Suwon Women's University, 56~ (2018)
- 배수명, "치과위생사의 이직실태와 이직결정 요인에 관한 연구", 한국산학기술학회논문지, 13(12), pp.5986~5992 (2012), 한국산학기술학회[DOI]
- 박수옥, "치과위생사 이직의도에 관한 측정도구의 고찰", 한국치위생학회지, 19(1), pp.1~17 (2019), 한국치위생학회[DOI]
- Yang JA, "Qualitative study on dental hygienist intention to stay in dental clinics", Master, pp.2016
- 김효정, "근속연수에 영향을 미치는 직무만족요인에 관한 연구: 서울지역 치과위생사를 중심으로", 치위생과학회지, 14(4), pp.510~515 (2014), 한국치위생과학회
- 한예슬, "치과위생사의 한국어판 직무착근도 측정도구의 타당도와 신뢰도", 치위생과학회지, 16(1), pp.18~25 (2016), 한국치위생과학회
- 임순연, "치과위생사의 직무만족에 관한 체계적 문헌고찰", 융합정보논문지, 9(1), pp.123~135 (2019), 중소기업융합학회[DOI]
- 임순연, "한국어판 치과위생사의 직무만족 측정도구의 타당도와 신뢰도", 융합정보논문지, 9(9), pp.219~228 (2019), 중소기업융합학회[DOI]
- Shugars DA, "Development of an instrument to measure job satisfaction among dentists", Medical Care, 29(8), pp.728~744 (1991)
- Lawer EE, "Satisfaction and behavior", pp.287~301 (1983), McGrow Hill
- 최하나, "치과위생사의 이직의도에 영향을 미치는 요인", 한국치위생학회지, 10(6), pp.973~981 (2010), 한국치위생학회
- 양정아, "치과위생사의 근속의사에 관한 측정도구 개발", 한국치위생학회지, 17(6), pp.1025~1035 (2017), 한국치위생학회[DOI]
- 김남숙, "일부 치과위생사의 근무환경이 직무만족과 조직몰입에 미치는 영향", 한국치위생학회지, 18(2), pp.153~163 (2018), 한국치위생학회[DOI]
- 윤나나, "치과위생사의 심리적 임파워먼트 및 리더-구성원 간 교환관계(LMX)와 직무 만족도의 관련성", 한국치위생학회지, 17(3), pp.405~418 (2017), 한국치위생학회[DOI]
- 한지형, "임상 치과위생사의 직무만족도에 영향을 미치는 요인", 치위생과학회지, 18(6), pp.374~379 (2018), 한국치위생과학회[DOI]
- 윤성욱, "치과위생사의 근무특성과 환자유형에 따른 감정노동이 직무만족도에 미치는 영향", 한국콘텐츠학회 논문지, 18(9), pp.199~208 (2018), 한국콘텐츠학회[DOI]
- 최혜정, "일부 임상치과위생사의 이직의도 영향요인", 한국치위생학회지, 18(6), pp.1057~1066 (2018), 한국치위생학회[DOI]
- Choi YY, "A study on the environmental pshchological long-service propensity in dental hygienists", J Korean Acad Dental Hygiene, 5(1), pp.75~84 (2003)
- 김영임, "임상치과위생사의 직무배태성에 영향을 미치는 요인", 한국치위생학회지, 18(6), pp.879~889 (2018), 한국치위생학회[DOI]
- 박광옥, "병원 간호사의 조직 잔류의도에 대한 질적 연구", 성인간호학회지, 26(6), pp.681~692 (2014), 한국성인간호학회[DOI]
- 이효철, "치과위생사들의 직무만족도가 이직의도에 미치는 영향", 한국치위생학회지, 16(2), pp.303~311 (2016), 한국치위생학회[DOI]
- 박선희, "국내 병원간호사의 재직 영향요인: 체계적 문헌고찰 및 메타분석", 간호행정학회지, 24(2), pp.139~148 (2018), 간호행정학회[DOI]
- 공정원, "요양보호사의 역량강화(PEI)가 근속(Retention)과 이직(Turnover)에 미치는 영향에 관한 연구", 한국사회복지행정학, 20(4), pp.213~238 (2018), 한국사회복지행정학회[DOI]