임상실습 중 간호대학생이 경험한 언어폭력과정서적 반응 및 대처 행동
Experience, Emotional Reaction and Coping Behavior of Verbal Abuse During the Clinical Practice of Nursing Students
1
조회
0
다운로드
24
인용
0
참고문헌
키워드
초록
Purpose: This study was conducted to investigate verbal abuse experiences, emotional reactions to verbal abuse and coping behaviors of nursing students when they were doing clinical practice. Methods: Data were collected from 370 nursing students from 26th of July to 5th of August in 2013 using revised versions of the verbal abuse scale for operating room nurses, the Assault Response Questionnaire (ARQ), and the coping behavior scale. 361 questionnaires were analyzed by descriptive statistics, t-test, and one-way AVOVA. Results: Most frequently mentioned settings where verbal abuse was experienced were general surgery units (42.9%), abusers were nurses (74.0%), and type of verbal abuse was talking down. Female (t=-3.54, p=.001),senior grade (t=-5.34, p=<.001), no school affiliation with hospital (t=11.51, p=<.001) were associated with more verbal abuse experiences. Most frequent emotional reactions were feeling angry (4.01±1.07) followed by feeling withdrawn (3.32±1.36). Most frequent coping behaviors were enduring (83.7%) followed by ignoring (68.4%). Conclusion: The level of verbal abuse experiences and negative emotional reactions of nursing students were high, but their coping behaviors were passive. There need various active efforts and programs to prevent verbal abuses and to help students cope more actively against verbal abuse in their clinical practice.
Abstract
Purpose: This study was conducted to investigate verbal abuse experiences, emotional reactions to verbal abuse and coping behaviors of nursing students when they were doing clinical practice. Methods: Data were collected from 370 nursing students from 26th of July to 5th of August in 2013 using revised versions of the verbal abuse scale for operating room nurses, the Assault Response Questionnaire (ARQ), and the coping behavior scale. 361 questionnaires were analyzed by descriptive statistics, t-test, and one-way AVOVA. Results: Most frequently mentioned settings where verbal abuse was experienced were general surgery units (42.9%), abusers were nurses (74.0%), and type of verbal abuse was talking down. Female (t=-3.54, p=.001),senior grade (t=-5.34, p=<.001), no school affiliation with hospital (t=11.51, p=<.001) were associated with more verbal abuse experiences. Most frequent emotional reactions were feeling angry (4.01±1.07) followed by feeling withdrawn (3.32±1.36). Most frequent coping behaviors were enduring (83.7%) followed by ignoring (68.4%). Conclusion: The level of verbal abuse experiences and negative emotional reactions of nursing students were high, but their coping behaviors were passive. There need various active efforts and programs to prevent verbal abuses and to help students cope more actively against verbal abuse in their clinical practice.
참고문헌 (26)
- Buback D., "Assertive training to prevent verbal abuse in the OR", AORN J, 79(1), pp.148~164 (2004)
- Celik SS, "A study of nursing student abuse in Turkey", J Nurs Education, 43(7), pp.330~336 (2004)
- 조윤희, "병원 근무 중 간호사가 경험한 언어폭력과 정서적 반응 및 대처방안", 한국직업건강간호학회지, 20(3), pp.270~278 (2011), 한국직업건강간호학회
- Ҫeleobioğlu A, "Violence experienced by Turkish nursing students in clinical settings: Their emotions and behaviors", Nurse Education Today, 30, pp.687~691 (2000)
- Ferns T, "Verbal abuse experienced by nursing students", JAN, 61(4), pp.436~444 (2007)
- Gilmartin MJ, "Thirty years of nursing turnover research: Looking back to move forward", Medical Care Research and Review, 70(1), pp.3~28 (2012)
- Jang SJ, "Relationship between experience of patient' violent behaviors and burnout of psychiatric nurses", 석사, pp.2004
- Keely BR, "Recognition and prevention of hospital violence", Dimens Crit Care Nurs, 21(6), pp.236~241 (2002)
- Kim SH, "Verbal abuse, verbal abuse response, and stress on verbal abuse of nursing student in clinical training", The Journal of Social Science, 10, pp.249~266 (2011)
- "Survey on emotional labor‧verbal abuse‧physical violence"[URL]
- 권혜진, "의료기관내에서의 언어폭력에 관한 연구", 임상간호연구, 13(2), pp.113~124 (2007), 병원간호사회
- Lanza ML, "Assault response questionnaire", Issues Ment. Health Nurs, 9(1), pp.17~29 (1988)
- 이은주, "간호학생의 통합성과 임상실습 스트레스", 한국간호교육학회지, 19(2), pp.163~171 (2013), 한국간호교육학회
- Lee MA, "A comparative study of the stress that is perceived by nursing students and nurses in clinical nursing education", J Korean Acad Nurs Admin, 9(1), pp.51~61 (2003)
- 이순희, "병원 내 간호사의 언어폭력 경험에 관한 연구", 간호행정학회지, 13(4), pp.526~536 (2007), 간호행정학회
- Lee SK, "Experience and perception of sexual harassment during the clinical practice of Korean nursing students", ANR, 5, pp.170~176 (2011)
- Lu H, "Job satisfaction among hospital nurses revisited: A systematic review", INT J Nurs STUD, 49(8), pp.1017~1038 (2012)
- McNamara SA, "Incivility in nursing:Unsafe nurse, unsafe patients", AORN J, 95(4), pp.535~540 (2012)
- 남경동, "수술실 간호사가 경험하는 언어폭력 측정도구의 개발", 간호행정학회지, 11(2), pp.159~172 (2005), 간호행정학회
- Park AC, "A view on mukti-media violence on adolescent violence", The Journal of Social Science, 20(1), pp.29~44 (2001)
- 박은옥, "제주 지역 병원 간호사의 직장 폭력 경험 실태", 한국직업건강간호학회지, 20(2), pp.212~220 (2011), 한국직업건강간호학회
- 박현정, "중환자실 간호사의 폭력 경험과 대처", 정신간호학회지, 20(3), pp.291~301 (2011), 정신간호학회
- Park JE, "Nursisng student's experience, their response and coping method of violence in clinical setting", 석사, pp.2013
- 노정식, "무용전공 예술고등학생의 언어폭력 경험과 자존감 및 무용연습정도의 관계", 한국무용과학회지, 18(18), pp.1~18 (2009), 한국무용과학회
- Shoghi M, "Workplace violence and abuse against nurses in hospitals in Iran", ANR, 2(3), pp.184~193 (2008)
- Ünal S, "Assertiveness levels of nursing students who experience verbal violence during practice training", Contemporary Nurse, 42(1), pp.11~19 (2012)