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인공지능(AI) 기반 인사관리의 윤리적·법적 영향

Ethical and Legal Implications of AI-based Human Resources Management

이정수|권지훈|김규태|이정우|차민이
한국융합신호처리학회 (The Korea Institute of Convergence Signal Processing)|2024.06|융합신호처리학회 논문지 (The Journal of Korea Institute of Convergence Signal Processing)|제25권 제2호|pp. 100-112|DOI 10.23087/jkicsp.2024.25.2.007

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윤리적 문제Ethical Issues인공지능(AI) 신호처리인적 자원 관리(HR)AI 인터뷰법적 함의Artificial Intelligence (AI) signal processingHuman Resources (HR)AI InterviewsLegal Implications

초록

이 연구는 인공지능(AI)을 인적 자원 관리에 활용하는 것의 윤리적 및 법적 함의, 특히 채용 과정에서 AI 인터뷰에 초점을 맞추어 조사합니다. 추론, 학습, 적응과 같은 인간 지능과 관련된 작업을 수행할 수 있는 컴퓨터 프로그램의 능력으로 정의되는 AI는 점점 더 HR 관행에 통합되고 있습니다. AI가 주도하는 인터뷰를 통해 채용에 AI를 배치하면 효율성과 객관성을 약속하지만, 동시에 중요한 윤리적 및 법적 문제도 제기됩니다. 이러한 문제에는 AI 알고리즘의 잠재적 편향, AI 의사 결정 과정의 투명성, 데이터 프라이버시 문제, 기존 노동법 및 규정 준수 등이 포함됩니다. 이 논문은 사례 연구를 분석하고 관련 문헌을 검토함으로써 이러한 과제에 대한 포괄적인 이해를 제공하고 AI 기반 HR 관행에서 윤리적 및 법적 준수를 보장하기 위한 권장 사항을 제시하는 것을 목표로 합니다. 연구 결과는 AI가 채용 효율성을 향상시킬 수 있지만, 위험을 완화하고 공정하고 투명한 채용 관행을 보장하기 위해 견고한 윤리 지침과 법적 프레임워크를 마련하는 것이 필수적임을 시사합니다.

Abstract

This study investigates the ethical and legal implications of utilizing artificial intelligence (AI) in human resource management, with a particular focus on AI interviews in the recruitment process. AI, defined as the capability of computer programs to perform tasks associated with human intelligence such as reasoning, learning, and adapting, is increasingly being integrated into HR practices. The deployment of AI in recruitment, specifically through AI-driven interviews, promises efficiency and objectivity but also raises significant ethical and legal concerns. These concerns include potential biases in AI algorithms, transparency in AI decision-making processes, data privacy issues, and compliance with existing labor laws and regulations. By analyzing case studies and reviewing relevant literature, this paper aims to provide a comprehensive understanding of these challenges and propose recommendations for ensuring ethical and legal compliance in AI-based HR practices. The findings suggest that while AI can enhance recruitment efficiency, it is imperative to establish robust ethical guidelines and legal frameworks to mitigate risks and ensure fair and transparent hiring practices.

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