뷰티 인플루언서 특성과 제품 특성이 신제품 수용의도에 미치는 영향 _중국 소비자를 대상으로
The Effect of Beauty Influencers’ Characteristics and Product Characteristics on New Product Acceptance Intentions - Focusing on Chinese Consumers -
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초록
This study explored the impact of beauty influencers’ characteristics and product characteristics on newproduct acceptance intentions and studied the mediating effects of consumer trust in this process. A survey was conductedfrom February 22, 2021, to February 28, 2021, with Gen Y and Gen Z women in China, and 379 questionnaireswere analyzed. The conclusions are as follows: First, the characteristics of beauty influencers are authenticity andexpertise, similarity, attractiveness, interactivity, familiarity, and trustworthiness; product characteristics are cost,image, product quality, product perception, sales promotion, and sustainability. Second, partial beauty influencers’ characteristicsand partial product characteristics have a positive impact on consumer confidence and acceptance intentionof the new product. Third, the mediating effect of consumer trust in the process by which beauty influencers’ characteristicsand product characteristics influence the intention of new product acceptance was determined. Therefore,when beauty companies use influencers in marketing, it is necessary to understand their characteristics, consider theirprofessionality and authenticity, examine their reliability, and assess their ability to form connections with images andviewers that match their products. Additionally, to increase the acceptance intention of new products, companies shouldpresent the price of high-quality products, product sensibilities, and corporate images of products and establish measuresthat can positively affect consumers' acceptance intention of new products by combining them with the characteristicsof beauty influencers.
Abstract
This study explored the impact of beauty influencers’ characteristics and product characteristics on newproduct acceptance intentions and studied the mediating effects of consumer trust in this process. A survey was conductedfrom February 22, 2021, to February 28, 2021, with Gen Y and Gen Z women in China, and 379 questionnaireswere analyzed. The conclusions are as follows: First, the characteristics of beauty influencers are authenticity andexpertise, similarity, attractiveness, interactivity, familiarity, and trustworthiness; product characteristics are cost,image, product quality, product perception, sales promotion, and sustainability. Second, partial beauty influencers’ characteristicsand partial product characteristics have a positive impact on consumer confidence and acceptance intentionof the new product. Third, the mediating effect of consumer trust in the process by which beauty influencers’ characteristicsand product characteristics influence the intention of new product acceptance was determined. Therefore,when beauty companies use influencers in marketing, it is necessary to understand their characteristics, consider theirprofessionality and authenticity, examine their reliability, and assess their ability to form connections with images andviewers that match their products. Additionally, to increase the acceptance intention of new products, companies shouldpresent the price of high-quality products, product sensibilities, and corporate images of products and establish measuresthat can positively affect consumers' acceptance intention of new products by combining them with the characteristicsof beauty influencers.
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