The Effect of Violent Experience on Burnout among Some Dental Hygienists
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This study investigated the effect of violent experience on burnout among some dental hygienists. The study subjects were 242 dental hygienistsworking at dental clinics. Data were collected by self-administered questionnaire including information such as demographics, work-relatedcharacteristics, working environment, experience of violence, and burnout. The violence was classified as verbal violence, physical threat, orphysical violence committed by dentists, patients, or caregivers. Descriptive analysis, t-test, ANOVA, correlation, and multiple linear regressionanalysis were performed to examine the factors associated with burnout. The levels of verbal violence, physical threat, and physical violence bydentists were 0.53±1.26, 1.12±2.70, and 0.04±0.42, respectively. The levels of verbal violence, physical threat, and physical violence by patientsand caregivers were 1.50±1.89, 1.41±2.24, and 0.24±1.38, respectively. The score of burnout was 3.13±0.43. Total violence, verbal violence,and physical violence by dentists were positively correlated with burnout. Total violence, verbal violence, and physical threat by patients andcaregivers were positively correlated with burnout. In multiple linear regression analysis, the level of physical violence by dentists was positivelyassociated with burnout of dental hygienists (β=0.95, p=0.032). The levels of total physical violence (β=0.28, p=0.002), verbal violence (β=0.15,p＜0.001), and physical threat (β=0.19, p=0.009) by the patients or caregivers were positively associated with burnout of dental hygienists. Thisstudy examined the association between violence and burnout among dental hygienists. The level of violence showed positive correlation withburnout. Environment improvement to protect employees from violence and for management of employees who experienced workplace violenceare needed to reduce the burnout.
Abstract
This study investigated the effect of violent experience on burnout among some dental hygienists. The study subjects were 242 dental hygienistsworking at dental clinics. Data were collected by self-administered questionnaire including information such as demographics, work-relatedcharacteristics, working environment, experience of violence, and burnout. The violence was classified as verbal violence, physical threat, orphysical violence committed by dentists, patients, or caregivers. Descriptive analysis, t-test, ANOVA, correlation, and multiple linear regressionanalysis were performed to examine the factors associated with burnout. The levels of verbal violence, physical threat, and physical violence bydentists were 0.53±1.26, 1.12±2.70, and 0.04±0.42, respectively. The levels of verbal violence, physical threat, and physical violence by patientsand caregivers were 1.50±1.89, 1.41±2.24, and 0.24±1.38, respectively. The score of burnout was 3.13±0.43. Total violence, verbal violence,and physical violence by dentists were positively correlated with burnout. Total violence, verbal violence, and physical threat by patients andcaregivers were positively correlated with burnout. In multiple linear regression analysis, the level of physical violence by dentists was positivelyassociated with burnout of dental hygienists (β=0.95, p=0.032). The levels of total physical violence (β=0.28, p=0.002), verbal violence (β=0.15,p＜0.001), and physical threat (β=0.19, p=0.009) by the patients or caregivers were positively associated with burnout of dental hygienists. Thisstudy examined the association between violence and burnout among dental hygienists. The level of violence showed positive correlation withburnout. Environment improvement to protect employees from violence and for management of employees who experienced workplace violenceare needed to reduce the burnout.
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