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Psychological underpinnings of luxury brand goods repurchase intentions: Brand–self congruity, emotional attachment, and perceived level of investment made

Jihyun Kim|Hyun-Mee Joung
한국마케팅과학회 (Korean Scholars of Marketing Science)|2016.06|Journal of Global Scholars of Marketing Science(마케팅과학연구) (全球营销科学学报)|제26권 제3호|pp. 284-299|DOI 10.1080/21639159.2016.1174542

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키워드

attachment情感Emotionalinvestment投资luxurybrand–self congruity依附奢侈品牌一自我致性
주제분류경영학

초록

This study unveils how affluent US consumers process, connect to, and invest various resources regarding luxury brands. The study examines relationships of brand–self congruity, emotional brand attachment, perceived level of investment, and repurchase intentions of a luxury brand. A nationwide, representative online survey was used and 476 adult consumers provided usable responses in the US. Findings from path analyses indicate that consumers’ luxury brand–self congruity positively and significantly predicted both emotional attachment to luxury brands and the perceived level of investment made toward the luxury brand. The perceived level of investment made toward the luxury brand positively impacted the consumers’ repurchase intention toward the brand and mediated interrelationships among the research constructs. Findings of the current study offer a conceptual framework for luxury retailers and marketers to enhance their brand strategies as well as the consumers’ experiences with the luxury brand. Managerial and theoretical implications are provided.

Abstract

This study unveils how affluent US consumers process, connect to, and invest various resources regarding luxury brands. The study examines relationships of brand–self congruity, emotional brand attachment, perceived level of investment, and repurchase intentions of a luxury brand. A nationwide, representative online survey was used and 476 adult consumers provided usable responses in the US. Findings from path analyses indicate that consumers’ luxury brand–self congruity positively and significantly predicted both emotional attachment to luxury brands and the perceived level of investment made toward the luxury brand. The perceived level of investment made toward the luxury brand positively impacted the consumers’ repurchase intention toward the brand and mediated interrelationships among the research constructs. Findings of the current study offer a conceptual framework for luxury retailers and marketers to enhance their brand strategies as well as the consumers’ experiences with the luxury brand. Managerial and theoretical implications are provided.

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