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우편집중국 소포구분 작업장 인력계획 수립모형

Workforce Planning Model for the Parcel Sorting Area in a Mail Processing Center

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키워드

주제분류산업공학

초록

Processing mail objects in a mail processing center involves several steps and operations, in particular dispatching as well as sorting by destination. The purpose of this paper is to present a model for the part-time worker staffing and allocation problem as it arises at the parcel sorting area in a mail processing center. The problem is formulated as a mixed integer linear program model to minimize the variable part-time workforce related cost. Not only the characteristics of the sorting operations but also the dispatching requirements of the vehicles are reflected into the model. Six example problems with three different daily amounts of arriving mail are solved with LINGO to demonstrate the effectiveness of the 7-level induction option for the parcel sorting machine over the current 3-level one. The results indicate that measurable savings can be achieved by departing from current practice.

Abstract

Processing mail objects in a mail processing center involves several steps and operations, in particular dispatching as well as sorting by destination. The purpose of this paper is to present a model for the part-time worker staffing and allocation problem as it arises at the parcel sorting area in a mail processing center. The problem is formulated as a mixed integer linear program model to minimize the variable part-time workforce related cost. Not only the characteristics of the sorting operations but also the dispatching requirements of the vehicles are reflected into the model. Six example problems with three different daily amounts of arriving mail are solved with LINGO to demonstrate the effectiveness of the 7-level induction option for the parcel sorting machine over the current 3-level one. The results indicate that measurable savings can be achieved by departing from current practice.

참고문헌 (9)

  1. 부산우편집중국; 업무 프로세스 표준 매뉴얼, "부산우편집중국", pp.77~89 (2006), 부산우편집중국
  2. 임상규, "Hub-spokes형 집중국망 운영에 따른 우편물 구분작업 인력절감 효과 분석", 한국SCM학회지, 7(2), pp.110~119 (2007), 한국SCM학회
  3. 임재민, "우편집중국 구분작업의 노동생산성 평가모형에 관한 연구", 한국SCM학회지, 6(2), pp.63~73 (2006), 한국SCM학회
  4. 차병철, "우편집중국 관할권역 조정 시뮬레이터 개발사례", 산업공학(IE interfaces), 20(4), pp.515~524 (2007), 대한산업공학회
  5. Bard, J. F., "Staff scheduling at the United States Postal Service", Computers and Operations Research, 30, pp.745~771 (2003)
  6. Judice, J., "Workforce Planning in a lotsizing mail processing problem", Computers and Operations Research, 32, pp.3031~3058 (2005)
  7. Schrage, L., "Optimization modeling with LINGO" (2003), Lindo Systems Inc.
  8. Qi, X., "Generating labor requirements and rosters for mail handlers using simulation and optimization", Computers and Operations Research, 33, pp.2645~2666 (2006)
  9. Zhang, X., "Equipment scheduling at mail processing and distribution centers", IIE Trans. on Scheduling and Logistics, 37(2), pp.175~187 (2005)

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