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인터넷산업의 유료화를 통한 수익 창출 요인에 관한 실증적 연구

An Empirical Study on Revenue Creation Factor in Internet Industry

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참고문헌

주제분류산업공학

초록

Abstract

The purpose of this paper is to examine the empirical analysis for charging factors and the evaluation models of internet site. Thus this is to analyze the revenue creation factors affecting the customer satisfaction of tourism information sites in the Internet. Based on the regression model applied to a customer survey, this study shows that among the characteristics of the site, technical factor and community factor have the most significant effect on charging factor and customer satisfaction.

참고문헌 (6)

  1. "관광정보와 인터넷", pp.220~221 (2000), 대왕사
  2. "그룹웨어에 대한 사용자 만족도 측정에 관한 연구" (1996)
  3. "전자상거래원" (2002), 법영사
  4. "Journal of Marketing", pp.56~68 (1992)
  5. "Consumer Reactions to Electronic Shopping on the World Wide Web International Journal of El."
  6. "from corporate strategy to technology" (2000), Cambridge University Press

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