중소 제조기업의 협동 로봇 도입 요인에 대한 스마트 팩토리 전문가 인식 분석

Abstract

Small and medium-sized manufacturing enterprises(SMEs) have traditionally relied on skilled labor to support multi-variety, small-batch production. However, demographic changes such as low birth rates and aging populations have led to severe labor shortages, prompting increased interest in collaborative robots(cobots) as a viable alternative. Despite this necessity, many SMEs continue to face significant challenges in implementing such technologies due to technical, organizational, and environmental(TOE) constraints. While prior research has mainly focused on technology adoption from the perspective of user organizations, this study adopts a differentiated approach by analyzing adoption factors from the perspective of smart factory experts—specifically, evaluators/mentors and solution providers—who play a critical role in Korea’s policy-driven smart manufacturing environment. Using the Analytic Hierarchy Process(AHP), the study evaluates the relative importance and prioritization of adoption factors across three dimensions: technology, organization, and environment. Survey data collected from 20 smart factory experts indicate that top management support, relative advantage, and safety are key determinants in cobot adoption. Furthermore, the findings reveal that organizational readiness and technical effectiveness have greater influence on implementation decisions than external pressures such as partner pressure. This study provides new insights by incorporating expert perspectives into the adoption framework and offers practical policy and managerial implications to support cobots implementation in the SMEs.