본문 바로가기
KERD
논문KCI 등재

공급사슬에서의 정보인프라공유와 관계자본형성에 관한 연구: 유입․유출 정보공유에 대하여

A Study of Supply Chain IT Systems and Relation Capital: The Impact on Inbound and Outbound Information Sharing

박상규|하병천|이창훈
한국생산관리학회 (The Korean Production And Operations Management Society)|2012.03|한국생산관리학회지 (Journal of the Korean Production and Operations Management Society)|제23권 제1호|pp. 23-42|DOI 10.21131/kopoms.23.1.201203.23

0

조회

0

다운로드

11

인용

0

참고문헌

키워드

정보공유SCM공급사슬관리(SCM)정보인프라공유관계자본IT system sharingrelation capital
주제분류경영학

초록

본 연구는 국내 공급사슬에 속한 기업들의 정보인프라 공유, 관계자본, 정보공유를 규명하고, 이 요소들이 공급사슬상에서 정보의 유출 및 유입에 있어서 긍정적 영향을 미치는지를 알아 보고자 한다. 연구결과에 의하면 공급사슬 내 기업간의정보인프라의 공유는 관계자본형성에 긍정적 영향을 주는 것으로 나타났고, 관계자본은 기업의 유출 및 유입 정보공유에유의미한 영향을 미치는 것으로 나타났다. 즉 파트너간의 정보공유에 있어서 신뢰나 공동이해를 강화하는 관계자본의 부재는 정보의 유출시 유입 때와는 달리 기회주의적 행동을 통해 유통경로상에서 지배력을 강화하려는 행태를 보였다. 공급사슬상 기업의 원활한 유입․유출 정보공유를 위해서는 상호간의 관계자본의 구축이 필요하다.

Abstract

This study aims at measuring the effect of IT Infrastructure sharing and relation capital on inbound & outbound information sharing through the supply chain. The study reveals that the sharing of firms' IT system affects the formation of relation capital, and inbound & outbound information sharing. The insufficient of relation capital, the reinforcement factor of the trust and common interest,cause opportunistic behaviors in outbound information sharing and governance reinforcement in distribution channel. The formation of mutual capital relation is necessary for the efficient inbound & outbound information sharing.

참고문헌 (64)

  1. 김상오, "정보공유 선행요인, 정보공유, 리스크 정보공유가 공급사슬성과에 미치는 영향에 관한 연구", 한국생산관리학회지, 18(4), pp.117~146 (2007), 한국생산관리학회
  2. 김상덕, "관계특유투자와 관계자본이 관계학습과 성과에 미치는 영향: 자원기반관점을 중심으로", 마케팅연구, 25(1), pp.81~106 (2010), 한국마케팅학회
  3. 김팔술, "공급사슬관리를 위한 기업간 정보공유의 선행요인과 관계효과성에 관한 연구", 경영연구, 19(4), pp.273~307 (2004), 한국산업경영학회
  4. 이군희, "사회과학연구방법론" (2001), 법문사
  5. 이선로, "IT와 SCM 프로세스 관리역량이 e-SCM 성과에 미치는 영향에 관한 연구", Asia Pacific Journal of Information Systems, 17(3), pp.79~103 (2007), 한국경영정보학회
  6. 송우용, "SCM에서 구매자-공급자 파트너십의 관계특성", 국제무역연구, 7(2), pp.115~142 (2001)
  7. 하병천, "공급체인협력의 중요성에 대한 인지와 공급체인협력의 실행이 기업의 물류 효율성에 미치는 영향에 관한 연구", 한국생산관리학회지, 20(1), pp.129~157 (2009), 한국생산관리학회
  8. Andel, T., "Reverse logistics : a second chance to profit whether, through refurbishment or recycling, companies are finding profits in returned products", Transportation and Distribution, 38(7), pp.61~64 (1997)
  9. Arndt, J., "Toward a Concept of Domesticated Markets", Journal of Marketing, 43, pp.69~75 (1979)
  10. Balsmeier, P. W., "Supply chain management : a time-based strategy", Industrial Management, 38, pp.24~27 (1996)
  11. Baker, M. J., "Relationship Marketing in Three Dimensions", Journal of Interactive Marketing, 12(4), pp.47~62 (1998)
  12. Bakos, J. Y., "A strategic analysis of electronic market places", MIS Quarterly, 15(3), pp.295~310 (1991)
  13. Bensaou, M., "Configurations of Inter-Organizational Relationships : A Comparison beween U. S. and Japanese Automaker", Management Science, 41(9), pp.1471~1492 (1995)
  14. Bensau. M., "Inter-organization Cooperation and the Use IT : An Emperical Comparison of U. S. and Japanese Supplier Relations", Information Systems Research, 8(2), pp.107~124 (1997)
  15. Buchanan, Lauranne, "Vertical Trade Relationships : The Role of Dependence and Symmetry in Attaining Organizational Goals", Journal of Marketing Research, 29(1), pp.65~75 (1992)
  16. Byoungho Jin, "Performance implications of information technology implementation in an apparel supply chain", Supply Chain Management: An International Journal, 11(4), pp.309~316 (2006)
  17. Cachon, Gerard P., "Supply Chain Inventory Management andthe Value of Shared Information", ManagementScience, 46(8), pp.1032~1048 (2000)
  18. Choudhury, V., "Uses and consequences of electronicmarkets : An empirical investigationin the aircraft parts industry", MIS Quarterly, 22(4), pp.471~507 (1998)
  19. Chow, G., "Logistics Performance : Definitionand Measurement", International Journalof Physical Distribution and Logistics Management, 24(1), pp.17~28 (1994)
  20. Dant, R. P., "Conflict Resolution Processes in Contractual Channels of Distribution", Journal of Marketing, 56, pp.38~54 (1991)
  21. Dwyer, F. Robert, "Output Sector Munificence Effects on the Internal Political Economy of Marketing Channels", Journal of Marketing Research, 24(4), pp.347~358 (1987)
  22. Dyer. J. H., "Specialized Supplier network as a Source of Competitive Advantage: Evidence From the Auto Industry", Strategic Management Journal, 17(4), pp.271~292 (1996)
  23. Ellen M. Hufnagel, "Perceived Chargeback System Fairness inDecentralized Organizations: An Examinationof the Issues", MIS Quarterly, 13(4), pp.415~430 (1989)
  24. Feng, C. M., "The impact of information and communication technologies on logistics management", International Journal of Management, 23(4), pp.909~924 (2006)
  25. Granovetter, Mark, "Economic Action and Social Structure : The Problem of Embeddedness", American Journal of Sociology, 91(3), pp.481~510 (1985)
  26. Granovetter, Mark, "Problems of Explanation in Economic Sociology, in Networks and Organizations, Structure, Form and Action" (1992)
  27. Griffith, David A., "The Influence of Individual and FirmLevel Social Capital of Marketing Managersin a Firm's Global Network", Journal ofWorld Business, 39, pp.244~254 (2004)
  28. Gules, H. K., "Manufacturing technology and the supply chain : Linking buyer}supplier relationships and advanced manufacturing technology", European Journal of Purchasing & Supply Management, 2(1), pp.31~38 (1996)
  29. Han, Sang-Lin, "A Conceptual Framework of the Impact of Technology on Customer-Supplier Relationships", Journal of Business and Industrial Marketing, 12, pp.22~32 (1997)
  30. Hart, P. C., "Emerging Electronic Partners : Antecedents and Dimension of EDI Use from the Supplier's Perspective", The Journal of Management Information Systems, 14(4), pp.87~111 (1998)
  31. Heide, J B., "The Role of Dependence Balancing in Safeguarding Transaction-Specific Assets in Conventional Channels", Journal of Marketing, 52(1), pp.20~35 (1988)
  32. Hu, L., "Cutoff criteria for fit indexes in covariance structure analysis : conventional criteria versus new alternatives", Structural Equation Modeling, 6, pp.1~55 (1999)
  33. Kale, Prashant, "Learning and Protection of ProprietaryAssets in Strategic Alliances : Building Relational Capital", Strategic ManagementJournal, 21, pp.217~237 (2000)
  34. Kumar, N., "The Effects of Perceived Interdependenceon Dealer Attitudes", Journalof Marketing Research, 32, pp.348~356 (1995)
  35. Lamming, R., "The environment as a supply chain management", British Journal of Management, 7(Special Issue), pp.45~62 (1996)
  36. Lee, Hau L., "The Bullwhip Effect in Supply Chains", Sloan Management Review, 38(3), pp.93~102 (1997)
  37. Lin, Nan, "Social Capital: A Theory of Social Structure and Action" (2001), Cambridge University Press
  38. MacBeth, D., "Not purchasing but supply chain management", Purchasing and Supply Management, pp.30~32 (1989)
  39. Mahmood, M. A., "Special Issue : Impacts of Information Technology Investment on Organizational Performance", Journal of Management Information Systems, 17, pp.3~10 (2000)
  40. Malhotra, A., "Absorptive Capacity Configurationsin Supply Chains : Gearing for PartnerenabledMarket Knowledge Creation", MISQuarterly, 29, pp.145~187 (2005)
  41. Matthyssens, P., "Getting Closer and Nicer : Partnerships inthe Supply Chain", Long Range Planning, 27(1), pp.72~83 (1994)
  42. Marien, E. J., "the Four Supply Chain Enablers", Supply Chain Management Review, 4, pp.60~68 (2000)
  43. Mohanbir, S., "Managing and Measuring Relational Equity in the Network Economy", Journal of Academy of Marketing Science, 30(4), pp.313~332 (2002)
  44. Monczka, R. M., "Questions You Need to Ask about Your Supply Chain", Purchasing, 21, pp.42~47 (1998)
  45. Morgan, Robert M., "The Commitment-Trust Theory of RelationshipMarketing", Journal of Marketing, 58(3), pp.20~38 (1994)
  46. Nahapiet, J., "Social Capital, Intellectual Capital, and the Organizational Advantage", Academy of Management Review, 23(2), pp.242~266 (1998)
  47. Narus, J. A., "Rethinking distribution : adaptive channels", Harvard Business Review, 74(4), pp.112~120 (1996)
  48. Premkumar, G, "The role of inter organizational and organizational factors on the decision mode for adoption of inter organizational system", Decision Sciences, 26(3), pp.303~336 (1995)
  49. Pramatari, K., "Collaborative supply chain practices and evolving technological approaches", Supply Chain Management: An International Journal, 12(3), pp.210~220 (2007)
  50. Reichheld, F. F., "ELoyalty : Your Secret Weapon on the Web", Harvard Business Review, 78(4), pp.105~113 (2000)
  51. Ross, D F., "Competing Through Supply Chain Management: Creating Market- Winning Strategies through SC Partnership" (1997), Chapman & Hall
  52. Poirier, C. Charles, "SC Optimization, Building the strongest total business network" (1996), Berret-Koehler publisher
  53. Sahin, F., "Information sharing and coordination in make-to-order supply chains", Journal of Operations Management, 23, pp.579~98 (2005)
  54. Spekman, R. E., "RFID : from concept to implementation", International Journal of Physical Distribution and Logistics Management, 36(10), pp.736~754 (2006)
  55. Srivastava, R. K., "Market-Based Asset and ShareholderValue Framework For Analysis", Journal of Marketing, 62, pp.2~8 (1998)
  56. Stank, T. P., "Performance benefits of supplychain logistical integration", TransportationJournal, 41(2, pp.3) (2001), 32~46
  57. Stern, L. W., "Marketing Channels" (1992), Prentice-Hall
  58. Tang, J. E., "A Conceptual Model for Interactive Buyer-Supplier Relationship in Electronic Commerce", International Journal of Information Management, 21(1), pp.49~68 (2001)
  59. Taylor Nelson Sofres, "Impact des NTIC sur la logistique des entreprises commerciales" (2001), DG Enterprise
  60. Tsai, Wenpin, "Social Capital and Value Creation : TheRole of Intrafirm Networks", Academy ofManagement Journal, 41(4), pp.464~476 (1998)
  61. Wu, F., "The impact of information technologyon supply chain capabilities andfirm performance : a resource-based view", Industrial Marketing Management, 35, pp.493~504 (2006)
  62. Webster, F. E., "The changing role of marketing in the corporation", Journal of Marketing, 56, pp.1~17 (1992)
  63. Xueming Luo, "Trust production and privacy concerns on the Internet : A framework based on relationship marketing and social exchange theory", Industrial Marketing Management, 31(2), pp.111~118 (2002)
  64. Zineldin, M., "An examination of the main factors affecting trust", commitment in supplier-dealer relationships : An empirical study of the Swedish wood industry, 2000, pp.12(4), 245~266

이 간행물의 다른 논문 (3건)

환경경영이 기업성과에 미치는 영향에 관한 실증연구한지영, 손병규pp. 1-22QFD와 Fuzzy 이론을 적용한 DSLR 카메라 신제품 개발곽춘종, 조익천, 전경채, 허우pp. 43-69프로젝트 공급망 내에서의 정보공유, 인센티브 및 협력의지에 관한 탐색적 연구김태웅pp. 71-87
원문 보기