병원의 전략적 인적자원관리가 종업원의 직무만족에 미치는 영향과 직무특성의 조절효과
Moderating Effect of Job Characteristics on the Relationship between Strategic Human Resource Management and Job Satisfaction among Hospital Employees
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Objectives: Strategic human resource management system is becoming increasingly important in labor-intensive hospital setting. Our study is intended to examine the effect of internalized strategic human resource management practice on the hospital employees' job satisfaction, whose level could also be moderated by job characteristics. Methods: From March 25 to April 24, 2010, we conducted self-administrative survey to 430 employees working for 6 different general hospitals located in Gyeongnam Province and Busan Metropolitan Area. A total of 327 responses were included to measure major variables for the study, which include general characteristics of the survey respondents, and their perception on the job characteristics and strategic human resource management system for their hospitals, along with their job satisfaction level. Results: Our study revealed that two components of the strategic human resource management, educational training and career development, affected hospital employees' job satisfaction level, and the task significance component of job characteristics had both a direct and moderating effect on the job satisfaction level. Conclusions: More opportunities for educational training and career development is essential to increase hospital employees' job satisfaction, and specifically the improved perception on task significance among non-medical staff would also be helpful.
Abstract
Objectives: Strategic human resource management system is becoming increasingly important in labor-intensive hospital setting. Our study is intended to examine the effect of internalized strategic human resource management practice on the hospital employees' job satisfaction, whose level could also be moderated by job characteristics. Methods: From March 25 to April 24, 2010, we conducted self-administrative survey to 430 employees working for 6 different general hospitals located in Gyeongnam Province and Busan Metropolitan Area. A total of 327 responses were included to measure major variables for the study, which include general characteristics of the survey respondents, and their perception on the job characteristics and strategic human resource management system for their hospitals, along with their job satisfaction level. Results: Our study revealed that two components of the strategic human resource management, educational training and career development, affected hospital employees' job satisfaction level, and the task significance component of job characteristics had both a direct and moderating effect on the job satisfaction level. Conclusions: More opportunities for educational training and career development is essential to increase hospital employees' job satisfaction, and specifically the improved perception on task significance among non-medical staff would also be helpful.
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