The Roles of Self-Expression and Identification on thePersonal Community Commitment
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Congruity theory is a process in which consumers engage in a matching process to identify the personal community that is congruent with their self-images in order to find the identification between the self and the personal community. Personal community cues that evoke certain images are viewed as activating similar beliefs about the self (e.g., high status). Individuals prompt a comparison process to determine whether the personal community and self-image are congruent and imagine prototypical users of the personal community and select ones that maximize similarity to their actual or desired self-concept. Identity is divided into personal identity and social identity. Consumers are likely to be influenced by both. In this article, the influencing factors of the commitment to the online personal community are explored by the sources of both personal and social identification. The results are as follows. The maintenance expression and enhancement expression of one’s personal self influence the level of personal identification positively, and the maintenance expression and enhancement expression of social self influence the level of social identification positively. The level of both social and personal identification positively influences the commitment to online personal community which leads to positive responses to the source enterprise that allows cyberspace and other benefits to be used.
Abstract
Congruity theory is a process in which consumers engage in a matching process to identify the personal community that is congruent with their self-images in order to find the identification between the self and the personal community. Personal community cues that evoke certain images are viewed as activating similar beliefs about the self (e.g., high status). Individuals prompt a comparison process to determine whether the personal community and self-image are congruent and imagine prototypical users of the personal community and select ones that maximize similarity to their actual or desired self-concept. Identity is divided into personal identity and social identity. Consumers are likely to be influenced by both. In this article, the influencing factors of the commitment to the online personal community are explored by the sources of both personal and social identification. The results are as follows. The maintenance expression and enhancement expression of one’s personal self influence the level of personal identification positively, and the maintenance expression and enhancement expression of social self influence the level of social identification positively. The level of both social and personal identification positively influences the commitment to online personal community which leads to positive responses to the source enterprise that allows cyberspace and other benefits to be used.
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