Survey on Perceptions Regarding the Need for Changes in Dental Hygienists' Competencies and Future Job Redesign due to AI Adoption
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Objectives: This study compared and analyzed the perceptions of the general public and dental hygiene students regarding the perceived need for competency changes among dental hygienists due to AI adoption and the necessity for future job redesign. Methods: Survey data were collected over one month in November 2025, with a total of 341 participants. Additionally, open-ended response analysis was used to explore the differences in perceptions between the two groups in depth. Results: Both groups highly recognized the need for competency changes among dental hygienists, while perceptions regarding job redesign were at least moderate. AI understanding and AI treatment accept ance significantly influenced both competency change needs and job redesign perceptions across both groups. Open-ended responses indicated that both groups viewed AI as an auxiliary tool; however, the general public expressed abstract concerns, while students pointed to specific application issues and a lack of digital education in the curriculum. Conclusions: To enhance dental hygienists' professionalism, it is deemed necessary to strengthen education on AI and digital technology utilization, expand education on ethical
Abstract
Objectives: This study compared and analyzed the perceptions of the general public and dental hygiene students regarding the perceived need for competency changes among dental hygienists due to AI adoption and the necessity for future job redesign. Methods: Survey data were collected over one month in November 2025, with a total of 341 participants. Additionally, open-ended response analysis was used to explore the differences in perceptions between the two groups in depth. Results: Both groups highly recognized the need for competency changes among dental hygienists, while perceptions regarding job redesign were at least moderate. AI understanding and AI treatment accept ance significantly influenced both competency change needs and job redesign perceptions across both groups. Open-ended responses indicated that both groups viewed AI as an auxiliary tool; however, the general public expressed abstract concerns, while students pointed to specific application issues and a lack of digital education in the curriculum. Conclusions: To enhance dental hygienists' professionalism, it is deemed necessary to strengthen education on AI and digital technology utilization, expand education on ethical